Darren Shaw
San Rafael
Summary
Dynamic sales professional with a proven track record at Chicago Title, excelling in customer relationship building and enhancing client satisfaction. Skilled in executing effective sales strategies. Experience in both operations and customer service. Strong interpersonal communication and organizational abilities driving successful collaboration and streamlining processes for improved efficiency and curating a distinguishing customer service..
Overview
4
4
years of professional experience
Work History
Sales Representative
Chicago Title
04.2024 - 12.2025
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Executed daily sales strategies to drive revenue growth and meet targets.
- Conducted property title searches using industry-specific software for accuracy.
- Collaborated with team members to streamline sales processes and improve efficiency.
Escrow Assistant
Fidelity National Title Insurance Company
10.2023 - 04.2024
- Organized and maintained electronic files for efficient retrieval of transaction records.
- Supported senior staff in resolving discrepancies and addressing client inquiries promptly.
- Streamlined workflow processes to enhance efficiency in document preparation and review.
- Trained new team members on escrow procedures and company systems for improved onboarding.
Escrow Assistant
Fidelity National Title Insurance Company
09.2021 - 09.2023
- Coordinated escrow transactions, ensuring compliance with regulations and company policies.
- Assisted in preparing closing documents, maintaining accuracy and attention to detail.
- Communicated effectively with clients, agents, and lenders to facilitate smooth transactions.
- Managed incoming and outgoing correspondence related to escrow processes.
Education
Bachelor of Arts - Business Law
Arizona State University
Tempe, AZ05-2012
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
Accomplishments
Valedictorian of Escrow Training Boot Camp 2022
Top Producer in Sales 2025 Chicago Title
Timeline
Sales Representative
Chicago Title
04.2024 - 12.2025
Escrow Assistant
Fidelity National Title Insurance Company
10.2023 - 04.2024
Escrow Assistant
Fidelity National Title Insurance Company
09.2021 - 09.2023
Bachelor of Arts - Business Law
Arizona State University