Piyal Datta
Toronto,ON
Summary
Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
Work History
Junior Team Leader | Door-to-Door Fundraising
Eminence Marketing Inc
03.2025 - Current
- Fostered a positive work environment by promoting open communication and collaboration among team members.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Assist charities and provide them long-term supporters. (Sick Kids, Sunnybrook Hospital, Fred Victor, etc)
Commercial Services
Scarborough Health Network
02.2024 - 11.2024
- Managed inventory checks, ensuring accurate stock levels and timely reordering.
- Processed shipping items, maintaining a high accuracy rate and timely delivery.
- Operated cashier duties, improving customer satisfaction with efficient service.
- Collaborated with vendors, optimizing the vendor program for better resource management.
- Optimized commercial services by improving inventory management and vendor relationships.
- Provided customer satisfaction through efficient cashier operations.
Assistance
Hindu Cultural Temple
02.2021 - 02.2022
- Conducted inventory checks, ensuring accurate stock levels and timely restocking, enhancing efficiency.
- Distributed food to community members, improving service quality and satisfaction.
- Reorganized chairs and tables for events, optimizing space and facilitating smooth operations.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Education
High School Diploma -
St Joan Of Arc Academy
Toronto, Ontario07-2024
Skills
- Participation
- Willing to participate in projects & tasks individually or as a team
- Bilingual - Able to speak Bengali
- Team motivation
- Relationship building
- Problem Solving
- Ability to solve problems in an instant without any sort of hesitation
- Communication
- Money Management
- Almost 2 years of experience with customer services
- Client support
- Workflow management
- Sales expertise
- Understanding what to do, what commitment to take, and deciding decisions that will fulfill needs
Hobbies and Interests
- Hobbies
- Volunteer Work
- Developing Game Servers
- Team Sports: Soccer & Basketball
- Interests
- Building good habits / self-discipline
- Personal finance and budgeting strategies
Accomplishments
- March 2023 | Most Improved Student Award
- Increased marks from a 60% to a 90%
Languages
English
Full Professional
Bengali
Limited Working
Timeline
Junior Team Leader | Door-to-Door Fundraising
Eminence Marketing Inc
03.2025 - Current
Commercial Services
Scarborough Health Network
02.2024 - 11.2024
Assistance
Hindu Cultural Temple
02.2021 - 02.2022
High School Diploma -
St Joan Of Arc Academy
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