Ana Laurine Lea
Ottawa,ON
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Door-to-Door Fundraising
Save the Children Canada
04.2025 - 05.2025
- Approach individuals at their homes to educate them about Save the Children Canada’s mission and programs.
- Secure monthly donations and one-time contributions, consistently meeting or exceeding weekly fundraising goals.
- Handle objections with professionalism, using a consultative approach to address potential donors’ questions.
- Maintain accurate records of all donations and donor contact information using CRM software.
- Participate in team meetings to share best practices, discuss challenges, and strategize on improving performance.
Administrative Assistant
HJBA,LDA | Luanda
08.2022 - 11.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Hotel Front Desk Agent
Felizandre LDA
01.2018 - 06.2022
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collected room deposits, fees, and payments.
- Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collaborated with housekeeping and maintenance teams to maintain high standard of cleanliness in rooms and common areas.
Education
Bachelor of Business Administration And Management -
Instituto Nascer Para Vencer
Angola 07-2011
Skills
- Political fundraising
- Fundraising and promotion
- Fundraising strategy
- Experience in fundraising events
Languages
French
English
Spanish
Portuguese
Certification
- Hospitality Careers Basic
- Food Handle
Interests
- Cooking
- Food Tourism
- Fundraising Events
- Engaging in food photography and sharing culinary creations on social media
Timeline
Door-to-Door Fundraising
Save the Children Canada
04.2025 - 05.2025
Administrative Assistant
HJBA,LDA | Luanda
08.2022 - 11.2024
Hotel Front Desk Agent
Felizandre LDA
01.2018 - 06.2022
Bachelor of Business Administration And Management -
Instituto Nascer Para Vencer
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