Cynthia Osondu
North York,ON
Summary
. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs.Offer varieties of knowledge of applicable services and professionals appropriate for clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Support Worker
Good Shepherd Ministry
Toronto , On
01.2023 - Current
- Received and resolved average no of calls each week regarding complaints and problems.
- Assisted in implementation of community support services in alignment with needs.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Produced crisis management and intervention plans for communities in need.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Personal Support Specialist
HARMONY HOSPITAL
01.2020 - 10.2022
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
Personal Support Worker
ELSHEDAI HOSPITAL
11.2018 - 12.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented vitals, behaviors and medications in client medical records.
- Assisted with daily living activities, running errands and household chores.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Education
Associate of Arts - Human Resource And Organization Psychology
Niagara College
Toronto, ON08.2023
Graduate Certificate - Personal Support Worker
Essor Scolaire College
Montreal, QC05.2023
Bachelor Degree - Law And Justice Studies
COOU University
Anambra 07.2017
Skills
- Safety Protocols
- Behavior Modification
- Dietary Needs
- Mental Illness control
- Therapeutic Exercise
- Individual Support
- Counseling
- Compassionate Patient Care
Certification
- First Aid/CPR Certified
- PSW certificate
- Naloxone Certificate
Timeline
Community Support Worker
Good Shepherd Ministry
01.2023 - Current
Personal Support Specialist
HARMONY HOSPITAL
01.2020 - 10.2022
Personal Support Worker
ELSHEDAI HOSPITAL
11.2018 - 12.2020
Associate of Arts - Human Resource And Organization Psychology
Niagara College
Graduate Certificate - Personal Support Worker
Essor Scolaire College
Bachelor Degree - Law And Justice Studies
COOU University
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