Tanya Hodges
Stony Plain
Summary
Dedicated Community Support Worker and Resident Care Aide with extensive experience, skilled in client advocacy and crisis intervention. Proven ability to enhance client well-being through personalized care and emotional support, while effectively coordinating with service providers. Committed to fostering independence and promoting mental health through empathetic communication and tailored support strategies.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Support Worker
YWCA of Edmonton
06.2018 - Current
- Provided direct support to clients in daily living activities and personal care.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Coordinated with different service providers to meet clients' individual needs.
- Developed and maintained strong, supportive relationships with clients to promote mental health and emotional well-being.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Offered compassionate care during transitional periods such as housing changes or medical emergencies, providing stability amid uncertainty.
- Advocated for clients' needs with other service providers, securing additional support and interventions when necessary.
- Promoted social interaction and community integration.
- Collaborated with teams to coordinate comprehensive care for clients.
- Evaluated client progress and adjusted support strategies to enhance outcomes.
- Advocated for client needs, ensuring access to community resources and services.
Private Home Health Care Provider
John Zyderveld
01.2013 - 01.2018
- Worked with a client at Connect Care Communities; the family hired me when he was moved to his mother's home.
- Provided personalized care to the client, ensuring comfort and safety in daily activities.
- Implemented improvements in care delivery processes, enhancing overall client satisfaction.
- Developed strong relationships with clients and families, fostering trust and open communication.
- Improved family members'' peace of mind by consistently updating them on the client''s health status and addressing any concerns.
- Managed household tasks such as meal preparation, cleaning, laundry, and grocery shopping to maintain a comfortable living environment for clients.
- Assisted clients in maintaining their independence by offering support with daily activities such as bathing, dressing, and grooming.
- Facilitated therapeutic exercises and mobility assistance for improved physical functioning to help them walk again and overall wellbeing.
- Enhanced patient quality of life by providing personalized and compassionate care tailored to individual needs.
- Provided emotional support to families dealing with the challenges of aging or illness in their loved ones, fostering a sense of understanding and connection.
- Developed strong rapport with patients and families, fostering an atmosphere of trust and open communication.
- Ensured client safety, regularly monitoring their living environment and making necessary adjustments to prevent accidents or falls.
- Completed household management tasks for clients within private home settings.
- Assisted disabled clients to support independence and well-being.
- Helped patients safely transition between sleeping surfaces, showers, toilets, to mobility assistance, such as wheelchairs, by providing consistent support.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Constructed cognitively stimulating activities.
- Transported and attended medical appointments with the client and his mother.
Home Respite for Disabilities
Lavonne Krebbsy
08.2015 - 08.2016
- Weekday and weekend overnight respite for 2 ladies with Autism.
- Household Cleaning, meal preperation, bathing
- ADL's, games, swimming, outings
- Developed and maintained courteous and effective working relationships.
Frontline Care Worker
Connect Care Communities
05.2010 - 12.2012
- Physiotherapy Rehabilitation, ROM, ADL's, Bathing and bath transfers with medical equipment.
- Medication administration, tube feeds, stoma care, catheter care, wound care, oral care, all medical care for each individual.
- Facilitated community engagement activities, strengthening relationships, and promoting a supportive environment for residents with acquired brain injury.
- Managed patient intake processes, ensuring accurate documentation and smooth transitions.
- Collaborated with healthcare teams to coordinate care plans for diverse populations.
- Trained new staff on operational procedures and customer engagement best practices.
- Streamlined scheduling
- Ensured compliance with health and safety regulations by following established protocols during work hours.
Health Care Aide
Village of Mill Creek
05.2010 - 10.2010
- Provided compassionate personal care, assisting with daily living activities and enhancing resident comfort.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents' needs.
- Educated families on care protocols and resident well-being, fostering supportive relationships.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept accurate records of patients' care, condition, and progress.
- Provided total hygiene care to 10 patients per shift by assisting with skincare, bathing, and toileting.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Managed challenging behaviors in dementia patients using evidence-based interventions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy, Demnetia, Alzheimers, end of life care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Maintained cleanliness and organization of living spaces, adhering to health and safety regulations.
Education
Resident Care Aide - RCA
VCCollege
Kelowna, BC06-1994
Skills
- Client advocacy
- Crisis intervention
- Relationship building
- Emotional support
- Personal care assistance
- Health monitoring
- Medication administration
- Household management
- Therapeutic exercises
- Compliance with regulations
- Family communication
- Safety protocols
- Conflict resolution
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Community outreach
- Data entry and reporting
- Recreational activities
- Self-advocacy support
- Health promotion
- First aid and CPR
- Mental health
- Problem-solving
- Multitasking Abilities
Certification
- Criminal Check
- Vulnerable Persons Check
- Resident Care Attendant
- Long Term Geriatric Care Aid
- Alzheimer's Certificate
- WHIMIS
- CPR/AED Level C
- Mental Health First Aid
Job Required Training:
- Medication Administration
- Trauma Informed Care
- Abuse Prevention and Response
- Food Safety
- Safe Bathing and Showering
Timeline
Community Support Worker
YWCA of Edmonton
06.2018 - Current
Home Respite for Disabilities
Lavonne Krebbsy
08.2015 - 08.2016
Private Home Health Care Provider
John Zyderveld
01.2013 - 01.2018
Frontline Care Worker
Connect Care Communities
05.2010 - 12.2012
Health Care Aide
Village of Mill Creek
05.2010 - 10.2010
Resident Care Aide - RCA
VCCollege