Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Islas

Reedley

Summary

Organized and dedicated Office Coordinator with a proven track record in providing exceptional customer service in a fast-paced environment. Able to provide attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Capable of performing effectively in both independent and team environments.

Overview

4
4
years of professional experience

Work History

Office Coordinator

Diebert & Associates, CPA's
02.2025 - Current
  • Answered phone calls in a professional manner; routed calls to appropriate personnel as needed.
  • Managed office supplies inventory by checking stock to determine inventory level; ordered and picked up supplies when needed.
  • Processed incoming mail; distributed correspondence as requested.
  • Provided administrative support to the executive team for tax projects such as Tax Returns, Property Taxes, and Tax Notices.
  • Reviewed upcoming due dates and timesheets for billable/non billable time.
  • Utilized advanced computer software applications such Microsoft 365, Karbon, and Lacerte Tax.
  • Picked up, delivered and shipped out client documents when needed.

Administrative Assistant

Diamond Logistics LP
09.2021 - 02.2025
  • Answered calls using multi-line phone system, and delivered messages to staff.
  • Executed record filing system to improve document organization and management.
  • Requested and maintained insurance documents for over 1,200 carriers
  • Reviewed, approved, and entered carrier applications.
  • Sorted, stuffed, and mailed out checks to carriers weekly.
  • Communicated with carriers and factoring companies regarding payment status for invoices.
  • Confirmed rates and processed invoices for over 50 customers.
  • Reviewed carrier invoices for appropriate documentation and validity prior to payment.
  • Processed carrier invoices using 3-Way Matching.
  • Performed data entry work using accounting software.
  • Imported and entered proper codes for invoices.

Education

Bachelor of Arts - Sociology - Social Service Track

California State University - San Bernardino
San Bernardino, CA
05.2021

Associate of Arts - Psychology

Reedley College
Reedley, CA
05.2019

Associate of Arts - Liberal Studies

Reedley College
Reedley, CA
05.2019

Skills

  • Customer Service
  • Administrative Support
  • Accounts Payable and Receivable
  • Accurate Recordkeeping
  • Investigating Discrepancies
  • Outlook, Microsoft Word, and Excel
  • AccountMate and Famous Software
  • Karbon and Lacerte Tax Software

Timeline

Office Coordinator

Diebert & Associates, CPA's
02.2025 - Current

Administrative Assistant

Diamond Logistics LP
09.2021 - 02.2025

Bachelor of Arts - Sociology - Social Service Track

California State University - San Bernardino

Associate of Arts - Psychology

Reedley College

Associate of Arts - Liberal Studies

Reedley College

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Cynthia Islas