Curtis O'Shea
Kingston,ON
Summary
Dynamic leader with proven success at Marine Outfitters Canada Inc., adept in sales team leadership and Salesforce proficiency. Excelled in customer engagement, enhancing store performance and client satisfaction. Skilled in bilingual service in both English and French and inventory management, significantly contributing to business growth. Collaborated effectively in educational settings, boosting learning outcomes. Inspired to help the future generation whether it is in the role of a teaching position or in the role of a support position within a different division within the government.
Overview
8
8
years of professional experience
Work History
Sales Associate Manager
Marine Outfitters Canada Inc.
05.2017 - Current
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials as well as creating Excel documents mapping out the entire store.
- Provided service via email, phone and in-store clients fluently in both English and French providing consistent business opportunities will clients from Quebec.
- Maintained accurate records of inventory movement organized by brand to evaluate the amount of sales in the given year and the needs for the company the following year.
- Experience in utilizing various margin calculators for updating inventory pricing yearly as well as establishing prices for new products.
Elementary School Teaching Assistant
Algonquin Lakeshore Catholic District School Board
04.2016 - 06.2016
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Education
Bachelor of Science - Biology
Queen's University
Kingston06.2024
French Immersion Diploma - French Language And Literature
Regiopolis Notre-Dame Catholic High School
Kingston, ON06.2015
Skills
- Customer Engagement
- Meeting Management
- Salesforce proficiency
- Sales Team Leadership
- Recruitment
- Order Management
- Territory sales management
- Account Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Sales Associate Manager
Marine Outfitters Canada Inc.
05.2017 - Current
Elementary School Teaching Assistant
Algonquin Lakeshore Catholic District School Board
04.2016 - 06.2016
Bachelor of Science - Biology
Queen's University
French Immersion Diploma - French Language And Literature
Regiopolis Notre-Dame Catholic High School
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