Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering a collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Branch Manager
Cross Country Canada Supplies & Rentals – Branch Manager
Abbotsford, BC
08.2020 - Current
Managed a 17 million dollar client account.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Executed marketing initiatives to promote branch services, contributing to an increase in local market share.
Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Established strong relationships with key clients, enhancing customer satisfaction and loyalty.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Managed inventory levels and budget for the branch.
Developed and implemented strategies to enhance team productivity and service quality.
Handled high-volume periods with ease, maintaining consistent performance under pressure.
Managed procurement processes, ensuring timely delivery of goods and services.
Certified Education Assistant
School District 73 – CEA
09.2019 - 08.2020
Assisted teachers in implementing individualized education plans for students with diverse learning needs.
Supported students during instructional activities, promoting academic and social development through targeted interventions.
Monitored student progress and behaviour, providing timely feedback to educators on individual performance and challenges.
Promoted a positive learning environment by creating visual supports, sensory accommodations, and structured routines.
Aided elementary school special education teachers in reinforcing efforts for children with various learning and behavioral needs.
Oversaw class of students in absence of instructor.
Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
Forestry Technician
GoWood – GPS
100 Mile House, BC
06.2016 - 08.2018
Conducted forest inventory assessments using GPS and GIS technology.
Monitored environmental conditions to support healthy forest management practices.
Identified and reported signs of pest infestations impacting local ecosystems.
Checked timber stands to assess sales volume and potential quality and marked timber for harvesting.
Assisted in wildfire suppression efforts as needed during emergency situations, protecting valuable natural resources from further destruction.
Collaborated with surveying teams to design and construct logging roads through forest areas designated for harvest, using slide rules and electronic calculators to identify target distances and locations.
Education
Associate of Arts - Education & Community Support
Thompson Rivers University
Kamloops, BC
04-2019
High School Diploma -
Peter Skene Ogden Secondary School
100 Mile House, BC
07-2017
Skills
Branch operations management
Managed a team of five
Oversaw $2 million monthly operations
Excellent time management skills
Strategic decision-making
Sales professional
Accountable
Certification
Certified Forklift Operator
Front End Wheel Loader Operator
BC Occupational First Aid Level 1
Timeline
Branch Manager
Cross Country Canada Supplies & Rentals – Branch Manager