Curtis Barry
Hesperia
Summary
Dynamic Juvenile Probation Officer with a proven track record at the San Bernardino Probation Department, skilled in individualized service planning and community resource coordination. Adept at fostering trust with youth, advocating for restorative justice, and providing crisis intervention, ensuring compliance and promoting rehabilitation among at-risk populations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Juvenile Probation Officer
San Bernardino Probation Department
Apple Valley, CA
12.2024 - Current
- Conducted regular assessments to evaluate juvenile offenders' progress and compliance with probation terms.
- Developed individualized case plans to address specific needs and promote rehabilitation among youth offenders.
- Facilitated meetings with parents, guardians, and community service providers to foster support networks for juveniles.
- Monitored and documented juvenile behavior, ensuring adherence to court orders and probation requirements.
- Established positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Advocated for alternatives to detention when appropriate, emphasizing the importance of community-based interventions over punitive measures.
- Prepared comprehensive reports for court hearings, detailing case findings and recommendations for intervention.
- Provided crisis intervention strategies during challenging situations involving juveniles and their families.
- Collaborated with law enforcement and social services to coordinate support for at-risk youth populations.
Sheriff's Custody Specialist
San Bernardino County Sheriff's Department
San Bernardino, CA
02.2023 - 07.2023
- Enforced laws and regulations to maintain public safety and order.
- Engaged with community members through outreach events to foster positive relationships.
- Utilized law enforcement technology for data collection and incident analysis to improve response strategies.
Bus Operator
Omnitrans
San Bernardino, CA
10.2014 - 06.2022
- Operated buses safely and efficiently on designated routes, ensuring timely arrivals and departures.
- Assisted passengers with boarding and alighting, providing exceptional customer service throughout journeys.
- Conducted pre-trip inspections of vehicles, identifying maintenance needs to ensure safety compliance.
- Managed fare collection processes accurately, maintaining financial accountability during shifts.
- Operated city buses safely and efficiently across designated routes.
- Ensured compliance with local traffic regulations and safety protocols.
- Assisted passengers with boarding, fare collection, and inquiries.
- Monitored vehicle performance and reported maintenance issues promptly.
- Maintained accurate records of daily operations and passenger counts.
- Trained new operators on best practices and route navigation.
- Provided exceptional customer service to enhance rider experience.
- Developed strategies to improve on-time performance and reduce delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with disabilities, ensuring proper use of accessibility equipment for a comfortable travel experience.
- Reduced route-based complaints by promptly addressing and resolving passenger concerns and inquiries.
- Demonstrated proactive problem-solving skills in handling emergency situations while maintaining the safety of all passengers on board.
- Improved passenger satisfaction by maintaining punctuality and adhering to established bus schedules.
- Improved overall route efficiency by suggesting alternative routes based on real-time traffic conditions or road closures when necessary.
- Collaborated with dispatchers to effectively communicate delays or route changes, minimizing disruptions to service.
- Processed onboard incidents calmly and professionally, prioritizing passenger safety while following appropriate protocols for incident resolution.
- Navigated city streets safely while adhering to traffic laws and regulations to ensure smooth transit services for passengers.
- Educated passengers on the importance of safety regulations and proper use of onboard equipment to create a secure riding environment for everyone.
Education
High School Diploma -
Pacific Highschool
San Bernardino, CA06-1997
High School Diploma -
Pacific Highschool
San Bernardino, CA06-1997
Skills
- Mental health awareness
- Individualized service planning
- Community resource coordination
- Professional boundaries
- De-escalation techniques
- Restorative justice practices
- Life skills training
- Multicultural sensitivity
- Youth mentoring
- Interpersonal relationships
- Courtroom testimony
- Counseling
Certification
PC. 832 arrest and control
Timeline
Juvenile Probation Officer
San Bernardino Probation Department
12.2024 - Current
Sheriff's Custody Specialist
San Bernardino County Sheriff's Department
02.2023 - 07.2023
Bus Operator
Omnitrans
10.2014 - 06.2022
High School Diploma -
Pacific Highschool
High School Diploma -
Pacific Highschool