Culen Thao
Stockton
Summary
Dedicated to ensuring accurate and prompt delivery of medical supplies to support healthcare providers. Developed strong organizational and time-management skills in fast-paced environment. Excel in logistics coordination and ensuring timely, safe deliveries of critical supplies. Seeking to transition into new field, leveraging adaptability and strong commitment to efficient service. Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Medical Delivery Driver
Proveri Pharmacy Services
02.2023 - Current
- Streamlined delivery process by utilizing GPS technology for accurate navigation and time management.
- Expanded knowledge on various medical supplies through continuous learning, ensuring accurate identification during deliveries.
- Earned recognition for punctual deliveries, maintaining an excellent track record of on-time performance.
- Handled emergency situations professionally, exhibiting quick decision-making abilities when rerouting or prioritizing urgent deliveries.
Customer Service Representative
Domino's Pizza
06.2021 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Aspire Langston Hughes Academy
Stockton, CASkills
- Safe driving practices
- Loading and unloading
- HIPAA compliance
- Patient confidentiality
- Clean driving record
- Deadline oriented
- Independent working
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
Timeline
Medical Delivery Driver
Proveri Pharmacy Services
02.2023 - Current
Customer Service Representative
Domino's Pizza
06.2021 - 11.2022
Aspire Langston Hughes Academy
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