Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CRYSTALLE REED

Harbor City

Summary

Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Customer service

Exer Urgent Care
01.2021
  • Answer Multiple phone calls, Give Covid Results to patience, Guiding customers to correct locations

Medication Technician

Ivy Park At Playa Vista
02.2025 - Current
  • Administered prescribed medications to patients according to established protocols and safety guidelines.
  • Monitored patient responses to medications, reporting any adverse effects or concerns promptly.
  • Maintained accurate medication records, ensuring compliance with regulatory requirements and organizational policies.
  • Assisted healthcare team in developing individualized care plans based on patients' needs and medication regimens.
  • Conducted regular inventory checks of medications and supplies, facilitating timely reordering processes as needed.
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.

Caregiver

Accent Care Home Health
11.2024 - 02.2025
  • Provided compassionate assistance with daily living activities, enhancing quality of life for clients.
  • Monitored client health and safety, ensuring adherence to care plans and protocols.
  • Communicated effectively with families regarding client progress and changes in condition.
  • Assisted clients with mobility and personal hygiene tasks, promoting dignity and independence.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Medical Records Clerk

Lakeside Community Healthcare
01.2014 - 01.2017
  • Answer multi-line phones, Greet and release medical records to walk in patients, Enter any authorizations to be processed on Cerner, Scan documents, Exercise HIPPA regulations, Meet deadlines

Customer Service

VXI Global solutions/DIRECTV
01.2010 - 01.2013
  • Answer, 50 or more calls per day, Provide customers with account information, Handling payments ordering customer equipment, Assisting customers with technical issues, Guiding customers though step by step process

Customer Service/ Security

Pac West Security
01.2009 - 01.2010
  • Assist customers with renting a car, Answer muilti-line phones, Collect payments, File invoice

Education

Nursing Assistance -

Mckallen Medical Training Center
Westminster, CA
08.2024

High School Diploma - undefined

Eagle Rock High School
Los Angeles, CA
06.2005

Skills

  • CPR Certified
  • Safety Training
  • Mobility Assistance
  • Infection Control
  • Vital Sign Monitoring
  • Patient Care and Safety
  • Respectful and compassionate
  • Time management
  • Elderly care
  • Daily living assistance
  • Personal hygiene assistance
  • Medication administration
  • Records updating
  • Vital signs monitoring

Certification

  • Certified Nursing Assistant
  • Certificate Number:
  • License Expires :
  • Sate of California
  • Adult/Child/infant CPR & AED Certification For Health Care Providers (BLS)
  • Date issued : 07/23/24
  • Expiration: 07/26
  • Advanced Cardiac Life Support (ACLS)
  • Date issued: 07/23/24
  • Expiration: 04/26

Timeline

Medication Technician

Ivy Park At Playa Vista
02.2025 - Current

Caregiver

Accent Care Home Health
11.2024 - 02.2025

Customer service

Exer Urgent Care
01.2021

Medical Records Clerk

Lakeside Community Healthcare
01.2014 - 01.2017

Customer Service

VXI Global solutions/DIRECTV
01.2010 - 01.2013

Customer Service/ Security

Pac West Security
01.2009 - 01.2010

High School Diploma - undefined

Eagle Rock High School

Nursing Assistance -

Mckallen Medical Training Center

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