Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Aryan Bhardwaj

Vaughan,ON

Summary

A current student at Toronto Metropolitan University for an undergraduate program in Aerospace Engineering. Hardworking and passionate job seeker with strong organizational skills eager to secure a position in customer service. Willingness to take on added responsibilities to meet team goals. Experience with answering questions for multiple clients. Always trying to improve the customer experience. Certified in First Aid, CPR and water rescue. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service

Fitness Mantra
06.2021 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of equipment, services and creating welcoming, positive experiences
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Answered constant flow of customer calls with minimal wait times
  • Explained to Clientele about training regiments and timings
  • Organized Calendars to help personal trainer stay on track with sessions

Lifeguard

Town Of Caledon
07.2022 - Current
  • Monitored safety of guests in and around swimming pool
  • Learned and maintained proficiency in first responder skills such as First
  • Aid and CPR to offer individuals in distress optimal support
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
  • Attentively monitored swimmers to identify distress
  • Checked pool and surrounding areas for hazardous conditions
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons
  • Entered water immediately to pull struggling swimmers to safety.

Education

High School Diploma -

Mayfield Secondary School
Caledon
06.2022

Bachelor of Engineering - Aerospace Engineering

Toronto Metropolitan University
04.2026

Skills

  • Communication and Interpersonal Connection
  • Stocking and Replenishing
  • Quality Control
  • CPR Certified
  • People Skills
  • Strong Client Relations

Certification

CPR and First-aid certified Fitness Equipment Maintenance Dependable and Punctual

Timeline

Lifeguard

Town Of Caledon
07.2022 - Current

Customer Service

Fitness Mantra
06.2021 - Current

High School Diploma -

Mayfield Secondary School

Bachelor of Engineering - Aerospace Engineering

Toronto Metropolitan University

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Aryan Bhardwaj