Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Shiva Hadi

Montreal,QC

Summary

It would be an honor for me to be able to apply my skills and experience in a workplace where a multidisciplinary team works together to achieve a common goal. My objective is to provide the company with professional assistance while I gain more experience and develop my own skills in a similar environment.

Overview

26
26
years of professional experience

Work History

customer service

Voxdata Company
01.2021 - Current
  • Developed strong relationships and Communicated effectively with customers through high levels of customer service.
  • Received superior customer service satisfaction scores for [Number] consecutive quarters.
  • Worked closely with other internal departments to resolve customer service issues.

Translator/ Interpreter

Enteghal Behineh Sayalat Co. (Isopipe Co. PJS)
01.2002 - 01.2014
  • Monitoring the time of meetings
  • Translating written texts, letters, reports, and legal documents
  • Translating and directing verbal communications between the company's employees and the customers.

Human Resources Manager

Pooyesh Co.
01.1998 - 01.2014
  • Supervising group projects and preparing pay budgets
  • Planning, implementing, and evaluating programs
  • Training employees and conducting job evaluations
  • Updating job descriptions for all positions
  • Recruiting and hiring candidates.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Organized and led staff orientation programs and training to promote collaboration.

Education

Diploma - Human Resources Management

McGill U.
Montreal, QC
01.2020

Certificate - Proficiency in English

McGill U.
Montreal, QC
01.2018

Certificate - Sales Representative

Fengye College
Montreal, QC
01.2017

Diploma - Professional Sale

Fengye College
Montreal, QC
01.2017

Certificate - Starting A Business

Rosemont College
Montreal, QC
01.2016

Bachelor's Degree - English Language Translation

Islamic Azad Khorasgan U.
Isfahan, IRAN
01.1998

Skills

  • In order to achieve improvements, I dedicate my full energy and attention to solving problems from a detail-oriented perspective and in accordance with my personal ethics
  • Adaptability and ability to overcome challenges are my greatest strengths I strive to stay ahead of the curve and to constantly challenge myself I am also highly motivated and willing to go the extra mile to ensure success
  • I take pride in my ability to work both independently and collaboratively
  • My work-related attitudes and personality are best described as follows: Effective connection with clients and coworkers; meticulous preservation of critical documents; positive participation in meetings and conferences

Languages

English
Full Professional
French
Limited Working
Farsi
Native or Bilingual

References

References are available upon request.

Timeline

customer service

Voxdata Company
01.2021 - Current

Translator/ Interpreter

Enteghal Behineh Sayalat Co. (Isopipe Co. PJS)
01.2002 - 01.2014

Human Resources Manager

Pooyesh Co.
01.1998 - 01.2014

Diploma - Human Resources Management

McGill U.

Certificate - Proficiency in English

McGill U.

Certificate - Sales Representative

Fengye College

Diploma - Professional Sale

Fengye College

Certificate - Starting A Business

Rosemont College

Bachelor's Degree - English Language Translation

Islamic Azad Khorasgan U.

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Shiva Hadi