Summary
Overview
Work History
Education
Skills
Drawing, sketching, reading and spending time with family and friends
Work Availability
Quote
Timeline
SeniorSoftwareEngineer
Crystal Young

Crystal Young

Graphic Designer/ Co-op Education
London,ON

Summary

Outgoing Volunteer providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish a measurable impact. Attentive social service specialist with a background in providing professional observation, assessment and individualized services. Focused on delivering and propelling seamless care through consultation with caregivers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

14
14
years of professional experience
1
1
Language

Work History

Volunteer

East End Scarborough Food Bank
Scarborough, ON
07.2019 - 09.2020
  • Developed marketing materials for events, increasing public interest and attendance rates
  • Developed marketing materials for events, increasing public interest and attendance rates.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
  • Developed strong relationships with local nonprofits, partnering on joint projects to address community needs.
  • Provided compassionate support to congregation members needing assistance, offering both practical help and emotional support.
  • Organized donation drives for food pantries or clothing banks, rallying congregants to contribute generously towards helping those in need locally or globally.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts, leading to repeat business.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Cultivated solid online presence through social media platforms showcasing portfolio pieces, resulting in new business opportunities for prospective clients.
  • Developed character designs for video games, enhancing player immersion and overall gaming experience.
  • Productions, and other events.
  • Implemented data-driven decision-making processes to optimize resource allocation in service delivery efforts

Receptionist

Foodland Grocery Store
03.2017 - 06.2018
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules
  • Contributed to team success by cross-training in various administrative roles and providing backup support when necessary.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Assisted in planning office events and meetings, ensuring smooth execution and positive outcomes.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary

Fast Food Cashier

Mc Donalds, Chris Taylor
01.2016 - 10.2016
  • Supported positive work atmosphere by actively participating in team meetings and offering constructive feedback when necessary.
  • Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
  • Enhanced customer satisfaction by providing efficient and accurate order processing.
  • Contributed to team efforts in meeting sales goals through upselling promotional items and uprising meal options.
  • Served as a reliable employee with consistent punctuality and attendance record, setting an example for colleagues to follow suit.

Work Study Student

03.2012 - 10.2013
  • Managed organization filing system for important documents, ensuring easy access when needed.
  • Efficiently manage supplies and equipment for various departments within Borden B.T.I High school setting.
  • Acted as liaison between students and faculty members, addressing concerns and facilitating solutions.
  • Provided administrative support to staff members, improving office efficiency and organization.
  • Developed excellent customer service skills through interactions with diverse populations within university community.
  • Conducted thorough research for various projects assigned by supervisors, providing valuable insights for decision-making processes.
  • Enhanced campus-wide communication by distributing promotional materials and event flyers.
  • Provided essential assistance during orientation events for incoming students, creating a welcoming atmosphere on campus
  • Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role

Child Care Provider

Sit4you
Toronto, ON
01.2007 - 09.2009
  • It enhanced language development through storytelling, reading books, and encouraging conversation among children under independent care.
  • She collaborated closely with parents regarding issues, implementing strategies that improved overall patterns.
  • Accompanied children to various appointments, providing emotional support and ensuring their physical well-being.
  • I built lasting bonds with families I worked with through excellent communication skills and creating strong rapport, which led to being recommended amongst friends.
  • It has created fun and educational atmosphere by incorporating age-appropriate games and activities that promote learning while keeping children entertained.
  • We have developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Improved children's communication abilities by engaging them in age-appropriate conversations and storytelling sessions.
  • Identified early signs of developmental delays or behavioural issues, partnering with parents to seek professional assistance.

Education

Graphic Designer - 1st Year Student-4 Year Program - Graphic And Digital Design

Fanshawe College of Applied Arts And Technology
London, ON
01.2027

Ace Distance Program - Computer Software

Fanshawe College
London, ON
04.2021

High School Diploma -

Border B.T I
01.2020

Skills

Clerical Support

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Drawing, sketching, reading and spending time with family and friends

Hello, my name is Crystal Young; here is some insight about myself. When I have free time, which is rare in my life because I love to stay busy giving back to others with my time and heart, I love to draw/sketch when I am alone with my cat at home after a long day at Fanshawe College. I am enjoying my life with my courses in graphic design, you name the type of design. I am most definitely learning all about design, such as digital design, hands-on design, creative concepts, typography and interactive design. I have a good imagination, and being able to put down on paper all the designs I have in my head is exciting. It has been a great place to go in my own zone. I also love and care about my family and friends, so when I do not have alone time, I always spend time with my five nephews and niece, siblings, and mother, whom I care deeply for, and I always make sure I make time for them.

I love to curl up with my favorite book and blanket, which I admit always helps end a long day in the right way. Life is hard, but it can also be something you can look at as a gift. I wake up every morning with this attitude that I thank the good lord/ higher power, thanking him/her for another day, which I consider a gift, and that is why we call it the present. Yes, I know I am human and have bad days, but I would never dream of taking that around anyone or bringing that with me to work/ college.

Well, that is a little insight into who I am; I hope I get the opportunity to show you how hard I work and how much I have to offer your company. I will always give 110% every day to be the best version of myself, whether it's a good or bad day. Thank you for your time, for looking at my cover letter and resume, and for contemplating if or when you will offer me a position in your company. Take care, either choice you make. I wish you and your company all the best.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

A dead thing can go with the stream, but only a living thing can go against it.
G. K. Chesterson

Timeline

Volunteer

East End Scarborough Food Bank
07.2019 - 09.2020

Receptionist

Foodland Grocery Store
03.2017 - 06.2018

Fast Food Cashier

Mc Donalds, Chris Taylor
01.2016 - 10.2016

Work Study Student

03.2012 - 10.2013

Child Care Provider

Sit4you
01.2007 - 09.2009

Graphic Designer - 1st Year Student-4 Year Program - Graphic And Digital Design

Fanshawe College of Applied Arts And Technology

Ace Distance Program - Computer Software

Fanshawe College

High School Diploma -

Border B.T I
Crystal YoungGraphic Designer/ Co-op Education