Crystal Westcott
Kelowna,Canada
Summary
To find part or full time employment in a positive and productive environment.
Overview
1
1
Certification
Work History
CSR, Administrative, Dispatch
Overland West Freight Lines
Kelowna, Canada
10.2023 - 01.2024
- Provided excellent and tailored customer service and support over the phone and by email.
- Handled all aspect's of customer’s needs l, including inquiries and complaints in a timely ma MGM nner.while building person him alized service and rapport.
- Organized and dispatched customers’ requests and requirements with drivers.
- Administrative duties that included maintaining customer accounts , acquisitions , billing and sales.
Education
Business Management/administrative Certificate -
Academy Of Learning
06.2011
Grade 12 -
Mount Boucherie Secondary School
06.2002
Skills
- Excel under pressure; inventive and competent problem solving skills
- Great time management and positive team player
- Very skilled with computers (email, billing programs act) and administrative work
- Experience with sales and cashier systems
- Reliable and physically fit
- Excellent customer service and experience
- Well spoken and professional
- Excellent telephone and customer service skills
- Efficient with computers and a fast learner
- Experienced in cash handling and billing/sales
- Team player as well as independently effective
- Self motivated, organized and detail oriented
- Dependable and honest
- Friendly and energetic
Certification
- Whimis
- Serving it right licensee
- Gpeb (gaming policy enforcement branch) license 2012-2015
Timeline
CSR, Administrative, Dispatch
Overland West Freight Lines
10.2023 - 01.2024
Business Management/administrative Certificate -
Academy Of Learning
Grade 12 -
Mount Boucherie Secondary School
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