Dynamic Barista Trainer with expertise in staff coaching, performance monitoring, and health and safety compliance. Proven ability to develop training materials that elevate team performance and enhance customer service standards.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks, Barista
Reedley, CA
07.2023 - 06.2026
Trained new baristas on beverage preparation and customer service standards.
Developed and implemented training materials to enhance team performance.
Conducted ongoing assessments of barista skills to identify training needs.
Mentored team members to ensure adherence to operational procedures.
Sales Associate
Cricket Wireless
Dinuba, CA
2021 - 2023
Assisted customers with product selections and service inquiries to enhance overall shopping experience.
Demonstrated proficiency in point-of-sale systems, ensuring accurate transactions and inventory management.
Educated customers on wireless plans, devices, and accessories to drive informed purchasing decisions.
Supported promotional campaigns by effectively communicating offers and benefits to customers.
Restaurant Waiter
Colimas Restaurant
Parlier, CA
2018 - 2019
Provided exceptional customer service to enhance guest satisfaction.
Assisted in order taking and menu recommendations for diners.
Collaborated with kitchen staff to ensure timely food delivery.
Maintained cleanliness and organization of dining area during shifts.