Crystal Rivera
Upland
Summary
Results driven professional with extensive experience in the hospitality industry. Expertise in employee onboarding and cash handling, contributing to a cohesive team dynamic. Friendly and upbeat individual possessing outstanding dexterity coupled with first rate multitasking and customer service abilities.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Zendejas Mexican Restaurant
San Dimas
03.2021 - 11.2025
- Greeted customers and provided excellent customer service.
- Greeted customers, provided information, and recommended specials to boost sales.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Trained new bartenders/servers on drink and restaurant preparation and service standards to enhance team performance.
- Managed inventory levels and restocked supplies throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Effectively multitasked within a fast-paced environment.
Caregiver
Silverado Senior Living Memory Care
Azusa
01.2018 - 02.2021
- Enhanced patient well-being and daily living through compassionate care.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Fostered trusting relationships with clients and their families, promoting comfort and engagement.
- Established safe and supportive living environments by proactively communicating client concerns with family and staff.
- Followed safe lifting and transferring techniques to transport residents.
- Noted changes in behavior or physical condition and reported them promptly to supervisor.
- Trained new caregivers on best practices for resident care and safety protocols.
Education
High School Diploma -
Auzsa High School
Azusa, CA06-2016
Registered Nurse
Chaffey College
Rancho Cucamonga, CASkills
- Cash and credit handling
- Tab oversight
- Inventory management
- Onboarding
- Point of sale management
- Team collaboration
- Multitasking skills
- Organizational development
- Effective communication
References
References available upon request.
Timeline
Bartender/Server
Zendejas Mexican Restaurant
03.2021 - 11.2025
Caregiver
Silverado Senior Living Memory Care
01.2018 - 02.2021
High School Diploma -
Auzsa High School
Registered Nurse
Chaffey College