Zach Campbell
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/Server
Roys Korean Kitchen
Calgary, AB
06.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Sales Associate
Stretchlab
Calgary, Alberta
01.2024 - 03.2024
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Scheduled shifts for fellow associates during peak traffic times.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Lift Operator
Canada Olympic Park, WinSport
Calgary, AB
11.2022 - 04.2023
- Operated ski hill lifts ensuring efficient operation and guests safety,
- Engaged in operational duties including opening, closing and general functioning of the ski hill,
- Maintained customer focus by creating an enjoyable, engaging and safe environment for patrons
- Attended to the needs of all guests including handling specific customer requests, inquiries and problems including dealing with misbehaving customers.
Sales associate
Journeys
Calgary, AB
06.2022 - 10.2022
- Customer service: engaged with customers, helped them meet their needs and find the best fit for the customer and attended to customer requests
- Executing sales: closed deals with customers, rang up sales using a cash register and totaled up daily cash sales
- Opening and closing duties: swept mopped and dusted the store in closing, put items and shelves out during opening
- Stock control: Scanned all incoming goods, ensured correct storage, signed off on packages being shipped out of store and checked stock quality and condition
- Ensured presentability of the store: corrected misplaced items, tidied up shelves and checked that the correct items were being displayed.
Education
Bachelor of arts -
University of Calgary
06.2024
High School Diploma -
Saint Francis High School
06.2022
Skills
- Sales
- Retail Sales
- English
- Cash Handling
- English - Fluent
- Strong Work Ethic
- Public Relations
- Crowd Security
- Complaint Resolution
- Teamwork and Collaboration
- People Skills
- Conflict Management
- Beverage Preparation
- New Hire Training
- Cash and Credit Transactions
- Maintaining a Clean Bar
- Cocktail List Development
- Creative Mixology
- Food Running
- Menu Memorization
- Engaging Personality
- Outstanding Customer Service
Affiliations
- Field Hockey Alberta athlete and representative
- Field Hockey Canada Next Gen player
Certification
- Proserve
Timeline
Sales Associate
Stretchlab
01.2024 - 03.2024
Bartender/Server
Roys Korean Kitchen
06.2023 - Current
Lift Operator
Canada Olympic Park, WinSport
11.2022 - 04.2023
Sales associate
Journeys
06.2022 - 10.2022
Bachelor of arts -
University of Calgary
High School Diploma -
Saint Francis High School
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