CRYSTAL MALONE
Kitchener,Canada
Summary
Dynamic PSW Technologist and business owner with a proven track record at Conestoga College and Crafty Crystal. Expert in classroom/lab management and product branding, I elevate educational standards and business growth through innovative teaching and operational strategies. Skilled in critical thinking and communication, I enhance student and client outcomes, achieving notable efficiency improvements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
PSW Technologist
Conestoga College
Milton, Ontario
08.2024 - Current
- Maintain all labs as safe, professional spaces.
- Prepare the lab and lessons daily for the skills being performed in each class.
- Maintain and teach infection control procedures.
- Teaches students their PSW skills in the lab.
- Conducts skills checks and SAT testing for students.
- Observes and evaluates student performance and development, and provides appropriate feedback on skills learned in the lab.
- Entry of grades.
- Maintain students' professionalism and punctuality.
Owner/Operator
Crafty Crystal
Kitchener, Canada
08.2017 - Current
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Hosted fundraising events for various charities to boost brand awareness and community engagement
- Developed website and created online advertisements
- Event planning in studio and around Ontario
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Inventory/ stocking shelves
- Customer service
Personal Support Worker
ParaMed Home Health Care
Kitchener, Canada
09.2011 - 09.2020
- Maintained daily living standards by assisting clients with personal hygiene needs
- Helped clients with personal needs from exercise to bathing and personal grooming
- Made beds, swept floors and sanitized surfaces to support activities of daily living
- Assisted with meal planning to meet nutritional plans
- Engaged with patients and families to provide emotional support and daily living instruction
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs
- Reported concerns to nurse supervisor to promote optimal care
- Tracked and reported clients' progress based on observations and conversations
Personal Support Worker
Trinity Village Care Centre
Kitchener, Canada
09.2004 - 09.2011
- Maintained daily living standards by assisting clients with personal hygiene needs
- Made beds and put away clothing and linens
- Assisted with bathing/ showering of residents
- Assisted with feeding in dining room during meals & taking of orders
- Transported those with mobility devices
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs
- Reported concerns to nurse supervisor to promote optimal care
- Improved resident and staff engagement through group activities
Education
Certificate in Personal Support Worker -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2003
High School Diploma -
Galt Collegiate And Vocational Institute
Cambridge, ON06.2002
Skills
- Time management
- Critical thinker
- Self-aware
- Problem solver
- Product branding
- Merchandising
- Staff training and development
- Communication
- Scheduling
- Hardworking
- Self-starter
- Cash management
- Organized
- Works well independently and on a team
- Teaches workshops
- Classroom/ Lab management
Certification
- Smart Serve: Certificate Number 240604466581 Expires 2029-06-03
Timeline
PSW Technologist
Conestoga College
08.2024 - Current
Owner/Operator
Crafty Crystal
08.2017 - Current
Personal Support Worker
ParaMed Home Health Care
09.2011 - 09.2020
Personal Support Worker
Trinity Village Care Centre
09.2004 - 09.2011
- Smart Serve: Certificate Number 240604466581 Expires 2029-06-03
Certificate in Personal Support Worker -
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Galt Collegiate And Vocational Institute
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