Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Allison Houle

Chatham-Kent,Canada

Summary

Experienced in delivering compassionate care and providing unwavering support to clients. Prioritizing client well-being through effective communication to meet their needs. Strong knowledge of personal care techniques and patient safety practices. Dedicated to delivering the highest quality of care.

Compassionate Personal Support Worker possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills.

Overview

10
10
years of professional experience

Work History

Personal Support Worker (PSW)

Oaks Retirement Village
02.2019 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Personal Support Worker

Copper Terrace Long Term Care Facility
06.2021 - 09.2021

Personal Support Worker

Nurse Next Door Home Care Services
09.2019 - 03.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.

Cashier/Supervisor

Shoppers Drug Mart
05.2015 - 09.2019
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.

Education

High school diploma or GED - undefined

College certificate - Personal Support Work

06.2018

Skills

  • Organizational skills
  • Laundry
  • Medication Administration
  • Time management
  • Vital Signs
  • Cash management
  • Cleaning Experience
  • Senior Care
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Palliative care
  • Privacy and confidentiality
  • Medication organization
  • Verbal and written communication
  • First aid and safety
  • Team collaboration
  • PPE usage
  • COVID-19 safety policies
  • Customer service
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality
  • POS system operations

Languages

English

Timeline

Personal Support Worker

Copper Terrace Long Term Care Facility
06.2021 - 09.2021

Personal Support Worker

Nurse Next Door Home Care Services
09.2019 - 03.2020

Personal Support Worker (PSW)

Oaks Retirement Village
02.2019 - Current

Cashier/Supervisor

Shoppers Drug Mart
05.2015 - 09.2019

High school diploma or GED - undefined

College certificate - Personal Support Work

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Allison Houle