CRYSTAL ANDREW
Napanee,Canada
Overview
19
19
years of professional experience
Work History
Personal Support Worker
The John M Parrot Centre
Napanee, Canada
01.2011 - Current
- Delivered high-quality personal support to clients at The John M Parrot Centre with enthusiasm and dedication
- Ensured a clean, safe, and organized work environment, strictly adhering to health protocols and organizational standards
- Boosted team morale and productivity through effective, collaborative communication
- Implemented innovative health protocol strategies, enhancing safety for clients and staff
- Monitored and documented client health changes, enabling timely interventions and improving client well-being
- Maintained meticulous records of client progress and feedback, ensuring personalized care plans
- Acted as a key liaison between clients and healthcare professionals, ensuring clear communication
- Provided empathetic care, building strong trust between clients and the center
- Guided new staff through onboarding, enhancing team capability and service quality
Housekeeping Services Provider
SMILE Program
Deseronto, Canada
01.2010 - 01.2011
- Delivered high-quality housekeeping services, ensuring a comfortable and clean environment for the elderly
- Performed outdoor chores, enhancing the living conditions for the elderly
- Positively impacted the lives of the elderly, promoting their well-being
Volunteer / Community Worker
The Elder's Lodge
Deseronto, Canada
01.2006 - 01.2007
- Managed culinary and housekeeping responsibilities at The Elder's Lodge
- Contributed to community development through volunteering
- Leveraged problem-solving skills to ensure smooth operations
- Enhanced living conditions for elders, demonstrating a supportive and collaborative approach
- Achieved significant improvement in lodge cleanliness and meal quality
Education
Youth Diversion Program Workshop -
03.2011
Personal Support Worker Diploma -
Loyalist College Of Applied Arts & Technology
Ontario01.2011
Skills
- Cleanliness maintenance
- Adaptability
- Teamwork
- Initiative
- Physical labor
- Work prioritization
- Time management
- Critical thinking
- Effective communication
- Empathy
- Healthcare documentation
- Patient care
Timeline
Personal Support Worker
The John M Parrot Centre
01.2011 - Current
Housekeeping Services Provider
SMILE Program
01.2010 - 01.2011
Volunteer / Community Worker
The Elder's Lodge
01.2006 - 01.2007
Youth Diversion Program Workshop -
Personal Support Worker Diploma -
Loyalist College Of Applied Arts & Technology