Overview
Work History
Education
Skills
Timeline
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CRYSTAL ANDREW

Napanee,Canada

Overview

19
19
years of professional experience

Work History

Personal Support Worker

The John M Parrot Centre
Napanee, Canada
01.2011 - Current
  • Delivered high-quality personal support to clients at The John M Parrot Centre with enthusiasm and dedication
  • Ensured a clean, safe, and organized work environment, strictly adhering to health protocols and organizational standards
  • Boosted team morale and productivity through effective, collaborative communication
  • Implemented innovative health protocol strategies, enhancing safety for clients and staff
  • Monitored and documented client health changes, enabling timely interventions and improving client well-being
  • Maintained meticulous records of client progress and feedback, ensuring personalized care plans
  • Acted as a key liaison between clients and healthcare professionals, ensuring clear communication
  • Provided empathetic care, building strong trust between clients and the center
  • Guided new staff through onboarding, enhancing team capability and service quality

Housekeeping Services Provider

SMILE Program
Deseronto, Canada
01.2010 - 01.2011
  • Delivered high-quality housekeeping services, ensuring a comfortable and clean environment for the elderly
  • Performed outdoor chores, enhancing the living conditions for the elderly
  • Positively impacted the lives of the elderly, promoting their well-being

Volunteer / Community Worker

The Elder's Lodge
Deseronto, Canada
01.2006 - 01.2007
  • Managed culinary and housekeeping responsibilities at The Elder's Lodge
  • Contributed to community development through volunteering
  • Leveraged problem-solving skills to ensure smooth operations
  • Enhanced living conditions for elders, demonstrating a supportive and collaborative approach
  • Achieved significant improvement in lodge cleanliness and meal quality

Education

Youth Diversion Program Workshop -

03.2011

Personal Support Worker Diploma -

Loyalist College Of Applied Arts & Technology
Ontario
01.2011

Skills

  • Cleanliness maintenance
  • Adaptability
  • Teamwork
  • Initiative
  • Physical labor
  • Work prioritization
  • Time management
  • Critical thinking
  • Effective communication
  • Empathy
  • Healthcare documentation
  • Patient care

Timeline

Personal Support Worker

The John M Parrot Centre
01.2011 - Current

Housekeeping Services Provider

SMILE Program
01.2010 - 01.2011

Volunteer / Community Worker

The Elder's Lodge
01.2006 - 01.2007

Youth Diversion Program Workshop -

Personal Support Worker Diploma -

Loyalist College Of Applied Arts & Technology

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CRYSTAL ANDREW