Juan Lora
Temecula
Summary
Seasoned Production Supervisor with background supervising production processes, ensuring adherence to safety regulations and improving operational efficiency. Demonstrates strong leadership skills, ability to troubleshoot issues, and drive for achieving production goals. Past experience has included successful implementation of process improvements leading to increased productivity and reduced downtime. Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences. Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
10
10
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Salesman
Top Notch Auto
Temecula
04.2025 - Current
- Assisted customers in selecting vehicles based on needs and preferences.
- Demonstrated vehicle features and benefits to potential buyers.
- Managed inventory by organizing and maintaining vehicle displays.
- Conducted follow-ups with clients to ensure satisfaction and build relationships.
- Processed sales transactions efficiently using dealership management software.
- Resolved customer inquiries and issues promptly to enhance their experience.
- Educated customers on product features and technical details to highlight benefits.
- Greeted customers and provided information about products and services.
- Evaluated credit reports to assess borrower eligibility and risk levels.
- Processed auto loan applications for clients, ensuring compliance with company policies.
- Managed customer inquiries regarding loan terms and payment schedules effectively.
Production Supervisor
Virginia Transformer
Pocatello
06.2023 - 01.2025
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Communicated effectively with other departments and upper management to ensure a smooth workflow from start to finish.
- Verified accuracy of finished products against work orders or blueprints.
- Adhered strictly to established guidelines and procedures while performing duties.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Hand-assembled needed parts with bolts and screws.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Created weekly work schedules to meet customer demands while optimizing labor costs.
- Operated forklifts and other heavy machinery to move materials around the facility.
- Ensured compliance with all safety regulations set by OSHA standards.
- Identified cost savings opportunities within the supply chain management system.
Production and Packaging Line Lead
Amys kitchen
Pocatello
01.2020 - 02.2022
- Maintained inventories of raw materials, supplies, finished products and equipment.
- Monitored temperatures of prepared food and cold-storage areas.
- Monitored product quality control measures, such as temperature, moisture content, and packaging requirements.
- Developed work procedures to increase efficiency and safety standards in the plant.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained staff on proper use of machinery and equipment for safe operation.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with all health, safety and sanitation regulations in the workplace.
- Inspected product quality prior to packaging and shipment.
- Inspected product packaging for accuracy and consistency.
- Operated packaging equipment to package and label products.
Tier 2 Technical Support Specialist
Derive Systems
Pocatello
01.2019 - 01.2020
- I worked with Bully Dog and SCT Tuners.
- Performed remote troubleshooting sessions with customers using virtual tools such as TeamViewer or LogMeIn.
- Evaluated software or hardware to recommend improvements or upgrades.
- Analyzed customer inquiries and identified solutions for technical issues.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
- Maintained records of customer service requests and document problems and solutions in knowledge base database.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
Car Salesperson
Phil Meador Group
Pocatello
03.2016 - 01.2019
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Placed special orders or called other stores to find desired items.
- Greeted customers to determine wants or needs.
- Participated in trade shows and other industry events in order to promote products offered by the dealership.
- Provided follow-up customer service after a car sale was completed.
- Maintained up-to-date database of sales contacts and customer information.
- Consistently exceeded quotas by pursuing and closing sales.
Machine Parts Specialist
Spudnik Equipment
Blackfoot
07.2015 - 03.2016
- Took customers' special orders for missing or broken parts for Spudnik harvesters.
- Collaborated with all departments (Fabrication, Machining, Lubrication, Paint, and Final Quality Check) before shipping out to customers.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Wrote and recorded orders for merchandise or entered orders into computers.
- Maintained accurate records of all inventory transactions in the computer system.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Improved team member performance by devising and overseeing personalized strategies.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Organized and labeled parts to ensure easy identification and retrieval.
- Followed all builds through with hands on inspection of each step and kept management and customers updated with process of orders.
Education
High School Diploma -
Highland Senior High School
Pocatello, IDSkills
- Audit management
- Assembly and production
- Production target management
- 6S implementation
- Production targets
- Equipment layout optimization
- Print production
- Quality assurance
- Standard operating procedures
- Resource allocation
- Operations management
- Equipment operation
- Quality assurance expertise
- Shift checklists
- Digital archiving
- Priority management
- Inventory management
- Project management
- Schedule development
- Training and mentoring
- Continuous improvement
- Schedule oversight
- Health and safety compliance
- Cost control
- Manufacturing
- Raw materials
- Waste reduction
- Staff development
- Business management
- Data analytics
- Loading and unloading
- Equipment inspection
- Troubleshooting skills
- Reading blueprints
Education and Training
other
Certification
- Hyster Certified
- Overhead Crane Certified
- Microsoft Word and other Microsoft applications
Timeline
Salesman
Top Notch Auto
04.2025 - Current
Production Supervisor
Virginia Transformer
06.2023 - 01.2025
Production and Packaging Line Lead
Amys kitchen
01.2020 - 02.2022
Tier 2 Technical Support Specialist
Derive Systems
01.2019 - 01.2020
Car Salesperson
Phil Meador Group
03.2016 - 01.2019
Machine Parts Specialist
Spudnik Equipment
07.2015 - 03.2016
High School Diploma -
Highland Senior High School