Ada Leung
Toronto,CA
Overview
22
22
years of professional experience
Summary
Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments.
[Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Work History
Director of Internal Audit
Fidelity Investments Canada ULC
Toronto, ON
01.2015 - Current
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Identified management control weaknesses and provided value added suggestions for remediation.
- Evaluated design and operating effectiveness of audit areas using [Technique].
- Achieved $[Amount] cost savings by discovering opportunities to amend contract agreement.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
- Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
- Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits.
- Identified audit risks, prepared budgets and coordinated with management and audit team in preparing related reports.
- Developed and implemented corrective actions to bring business areas in line with standards.
- Developed team communications and information for [Type] meetings.
- Drove [Type] and [Type] operational improvements that resulted in significant savings and improved profit margins.
- Determined financial and operational audit areas, providing most economical and efficient use of audit resources.
- Performed strategic planning, execution and finalization of audits.
- Established internal control systems by updating audit programs.
- Managed internal controls and assessed risks of technology network by performing Information system audits of each division.
- Gathered and analyzed financial data to determine improvement efforts.
- Determined effectiveness of current control structures.
- Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns.
- Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
- Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
- Drove system improvement efforts from concept to completion while strategically managing outside vendors.
- Monitored data export from internal and external systems, identifying and reporting potential risks.
- Prepared training programs to improve compliance at all levels.
- Wrote and presented reports outlining findings and recommendations from compliance audits.
- Managed performance of [Number] team members through mentoring, one-on-one meetings and [Type] program.
- Scheduled and conducted evaluations of company policies, procedures and internal control structures.
- Enhanced regulatory, strategic and operational performance to keep in alignment with deadlines.
- Gathered, organized and evaluated data to make accurate assessments of current operations.
- Counseled committees and department heads regarding compliance risks and standards.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
Senior Manager
Deloitte & Touche LLP
Toronto, ON
09.2004 - 12.2014
- Developed team communications and information for [Type] meetings.
- Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
- Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
- Produced and reviewed audit reports for submission to inspector general and advised inspector general on audit recommendations and internal controls.
- Completed audit papers by thoroughly documenting audit tests and findings.
- Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits.
- Determined financial and operational audit areas, providing most economical and efficient use of audit resources.
- Interviewed business owners, explained audit scope and conducted exit interviews of audit findings.
- Identified audit risks, prepared budgets and coordinated with management and audit team in preparing related reports.
- Developed auditing program to address risks and evaluate regulatory requirements.
- Prepared working papers, reports and supporting documentation for audit findings.
- Coordinated, managed and implements projects for auditor and examiner evaluations.
- Developed and enforced audit policies and administrative and technical functions.
- Performed strategic planning, execution and finalization of audits.
- Supervised and developed associates and oversaw auditing activities across operational, personnel utilization and excessive billing areas.
- Established internal control systems by updating audit programs.
- Evaluated design and operating effectiveness of audit areas using [Technique].
- Managed internal controls and assessed risks of technology network by performing Information system audits of each division.
- Analyzed data and findings and prepared reports for lead auditor detailing [Type] production.
- Conducted financial, compliance and operational audits.
- Analyzed accounting systems for efficiency and effectiveness.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Gathered and analyzed financial data to determine improvement efforts.
- Ensured compliance with established internal procedures by examining reports, processes, and documentation.
- Complied with federal, state and local requirements.
- Developed and implemented corrective actions to bring business areas in line with standards.
- Identified management control weaknesses and provided value added suggestions for remediation.
- Maintained professional knowledge by attending [Number] [Type] and [Type] workshops annually.
- Determined effectiveness of current control structures.
Education
Bachelor of Commerce - Accounting And Finance
Queen’s University
Kingston, ON04.2004
Skills
- Strategic and financial planning
- Financial analysis and reporting
- Process implementation
- Budget forecasting
- Data trending
- Quality Assurance
- Team building
- Operational improvement
- Customer service
- Scheduling
- Documentation
- Operations management
- Time management
- Data Analysis
- Project Management
- Training
- Budgeting
- Data collection
- Strategic planning
- Audit plans
- Audit processes
- Audit procedures
- Audit preparation
- Audit support
- Audit reporting
- Audit management
- Audit oversight
- Audit coordination
- ACL Audit Exchange
- Internal audit procedures
- Audit process management
- Audit preparation and response
- Audit preparation and reporting
- Project audits
- Auditing proficiency
- Program auditing
- Pre-implementation audits
- Test Audits
- Data auditing assistance
- Records and test data auditing
- Supporting audits
- Regulatory auditing
- Regulatory auditing
- Audits understanding
- Process audits
- Corporate Audits
- Internal Quality Audits
- [Type] IT auditing
- Audits
- Auditing processes
- Process auditing
- Auditing expert
- Auditing skills
- Auditing experience
- Internal / External Audits
- Internal auditing
- Data auditing
- Auditing processes and procedures
- Conducting technical audits
- Account auditing
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Generated a [Number]% reduction in month-end close.
- Handled and resolved the largest Number of reporting discrepancies in [time period].
- Successfully resolved [Number]% of collections-related issues.
- Recouped $[Number] from delinquent client.
- Expense Control - [Describe accomplishment 1].[Describe accomplishment 2].
Timeline
Director of Internal Audit
Fidelity Investments Canada ULC
01.2015 - Current
Senior Manager
Deloitte & Touche LLP
09.2004 - 12.2014
Bachelor of Commerce - Accounting And Finance
Queen’s University