CRISTY VILLANO
DARTMOUTH,NS
Summary
Dedicated Server with experience delivering exceptional customer service in fast-paced environments. Proficient in safe food handling and maintaining cleanliness standards. Expertise in fostering strong client relationships and ensuring resident satisfaction through effective communication and teamwork.
Overview
30
30
years of professional experience
1
1
Certification
Work History
WAITSTAFF
PARKLAND AT THE LAKES
09.2018 - Current
- Enhanced dining experience by delivering courteous, efficient food service to guests.
- Supported team dynamics through collaboration and guidance among team members.
- Fostered respectful and friendly interactions to promote a positive working environment.
- Streamlined daily operations by working productively with all team members involved.
- Committed to continuous improvement and actively pursued learning opportunities.
- Demonstrated strong organizational skills, ensuring attention to detail in tasks.
Server
Mezza Lebanese Kitchen
09.2017 - 12.2018
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring timely delivery to customers
- Implemented best practices for cleanliness and sanitation, adhering to health regulations.
- Collaborated with kitchen staff to maintain high standards of food presentation and quality
Server
DRYDEN HOTEL AND RESTAURANT
08.1995 - 03.1996
- Ensured timely food and beverage delivery, enhancing guest satisfaction and experience.
- Maintained exceptional food presentation and quality through effective kitchen collaboration.
- Resolved customer complaints quickly, fostering positive dining experiences and loyalty.
- Implemented inventory tracking systems to reduce waste and control costs efficiently.
- Cultivated relationships with regular customers, personalizing service to meet their preferences.
Education
Massage Therapy
Technical And Education Skills Development Authority
PHILS.09-2014
High School Diploma -
St James High School
PHILS.03-1995
Skills
- Reliable commitment to tasks
- Proficient client support
- Outstanding customer support
- Client interaction
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
Languages
English
Professional Working
Tagalog
Full Professional
Certification
high school diploma
Timeline
WAITSTAFF
PARKLAND AT THE LAKES
09.2018 - Current
Server
Mezza Lebanese Kitchen
09.2017 - 12.2018
Server
DRYDEN HOTEL AND RESTAURANT
08.1995 - 03.1996
Massage Therapy
Technical And Education Skills Development Authority
High School Diploma -
St James High School