Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Akshay Sharma

Summary

Versatile and reliable professional with experience in commercial truck driving, technical support, retail management, and customer service. Demonstrated ability to adapt quickly to new roles and environments. Strong track record of delivering exceptional service, maintaining operational efficiency, and resolving technical and customer issues effectively. Experienced in team leadership as well as hands-on roles such as assistant retail manager, hardware technician, and commercial driver. Known for strong communication skills, problem-solving abilities, and a commitment to safety, quality, and customer satisfaction.

Work History

CDL Truck Driver

Team Rv Express
  • Operated commercial vehicles to transport goods safely and efficiently across designated routes within Canada & US.
  • Conducted pre-trip inspections to ensure vehicle compliance with safety regulations and operational standards.
  • Maintained accurate delivery logs and documentation for all shipments and operational activities.
  • Navigated diverse routes using GPS technology, optimizing delivery times and minimizing delays.
  • Adhered to federal and state driving regulations, ensuring safety during transportation of hazardous materials.


Life Insurance Advisor

World Financial Group
  • Developed personalized life insurance plans based on client needs and financial goals.
  • Conducted comprehensive policy reviews to ensure clients understood coverage options.
  • Assisted in processing claims and addressing client inquiries for timely resolutions.
  • Collaborated with underwriters to assess risk factors and determine policy eligibility.
  • Developed strong relationships with clients for long-term retention and referral opportunities.

CDL Truck Driver(Flatbed & Car Hauler)

Matrix Trucklines
  • Transported freight from shipper to receiver via Standard Flatbed and Car-Hauling trailers within Canada & US.
  • Secured up to 50,000 lbs. of freight/cars onto trailers with chains, straps, tarps, bungees and other accessories in accordance with Federal Regulations (FMCSA).
  • Utilized Electronic Logs to document daily vehicle and safety inspections, as well as on-duty and off-duty.
  • Scheduled delivery dates and times with receivers when required.

Technical Specialist

Dr. Phone Fix
  • Documented technical issues and solutions in ticketing system for future reference and knowledge sharing.
  • Installed and configured hardware and software for end-users, ensuring optimal system performance.
  • Provided technical support for customers via phone, chat, and email, resolving issues efficiently.
  • Educated customers about the latest technology and made decent profits for company by fabricating and understanding people's necessities.
  • Conducted repairs on a variety of mobile devices, laptops & PCs, ensuring functionality and quality standards.

Assistant Manager

Petro-Canada
  • Assisted in managing daily operations to ensure efficiency and high-quality service delivery.
  • Coordinated team schedules and task assignments to optimize workflow and resource allocation.
  • Supported inventory management processes, maintaining accurate stock levels and reducing discrepancies.
  • Implemented training sessions for new staff, enhancing their performance and integration into the team.

Education

Bachelors - Computer Science

Thompson Rivers University
Kamloops, BC
01.2020

Skills

  • Commitment to continuous learning
  • Dynamic learning approach
  • Logical evaluation
  • Reliable commitment to tasks
  • Problem-solving expertise
  • Proficient in written and verbal communication
  • Dispute management
  • Detail-oriented approach
  • Equipment upkeep and repair
  • Analysis and resolution of technical issues
  • Certified Class A commercial operator
  • Customer service expertise

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Enjoy participating in mentally engaging activities for overall mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Getting involved in local advocacy groups to promote positive change in the community
  • Enjoy helping others and giving back to the community
  • Participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

CDL Truck Driver

Team Rv Express

Life Insurance Advisor

World Financial Group

CDL Truck Driver(Flatbed & Car Hauler)

Matrix Trucklines

Technical Specialist

Dr. Phone Fix

Assistant Manager

Petro-Canada

Bachelors - Computer Science

Thompson Rivers University

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Akshay Sharma