Cristina Navarro
Watsonville
Summary
Driven Cross Trained Dental Assistant with extensive experience at Donald L. Foster DDS, adept in infection control and patient care, showcasing bilingual proficiency and Eaglesoft knowledge. Excelled in enhancing dentist efficiency and patient satisfaction, with a knack for balancing administrative duties and clinical support, contributing to improved office productivity and patient health education.
Overview
22
22
years of professional experience
Work History
Dental Assistant
Donald L. Foster DDS
09.2001 - 04.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, oral surgery, removable and fix prosthetics.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Took dental images following strict patient protection rules, applying lead aprons.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Cross Trained Back and Front Office Assistant
Donald L. Foster DDS
04.2013 - 10.2020
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Increased client retention by providing exceptional service while managing check-in and check-out processes.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Supported staff members with administrative tasks, improving productivity across various departments.
- Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Supported billing and accounting processes, contributing to financial health of office.
- Treat Plan Coordinator
Cross Trained Back/Front Office Assistant
Karen Trinh DDS
10.2020 - 12.2023
- Continue with same duties and responsibilities after Dr. Foster retirement and selling of the dental practice to Dr. Trinh.
Education
High School Diploma -
WHS
Watsonville06.2001
ROP Dental Assisting Program
Santa Cruz, CA06.2001
In Process
Cabrillo College
Watsonville/Aptos Ca. Skills
- Bilingual (Spanish and English)
- Eaglesoft Knowledge
- Patient Care Standards
- Time Management
- Taking X-Rays
- Scheduling appointments
- Reception duties
- Patient Charting
- Insurance Verification
- Infection Control
- Billing Dental Insurance and Insurance Benefits look up
- Advising and educating patients
Timeline
Cross Trained Back/Front Office Assistant
Karen Trinh DDS
10.2020 - 12.2023
Cross Trained Back and Front Office Assistant
Donald L. Foster DDS
04.2013 - 10.2020
Dental Assistant
Donald L. Foster DDS
09.2001 - 04.2013
High School Diploma -
WHS
ROP Dental Assisting Program
In Process
Cabrillo College
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