Daisy Mendoza
Watsonville
Summary
Experienced in hospitality management and healthcare, I excel in roles that demand exceptional customer service and patient care. My expertise ranges from effective team leadership and training to patient monitoring and support, underscored by a commitment to excellence and compassion. Fluent in Spanish, I bridge communication gaps in diverse environments, enhancing guest and patient experiences. Adaptable and results-oriented, I seek opportunities to contribute my diverse skill set in service-oriented or clinical settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Direct Support Professional
Shiran Care Management
06.2025 - Current
- Managed crisis situations effectively, ensuring the safety of both staff members and clients during incidents involving aggressive or self-injurious behaviors.
- Implemented crisis intervention techniques when necessary to ensure the safety of clients, staff, and families.
- Recorded patients' pulse, blood pressure and temperature to assess and document important health information.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
RECEPTIONIST ADMINISTRATOR
Valley Heights
03.2024 - Current
- Managed crisis situations effectively, ensuring the safety of both staff members and clients during incidents involving aggressive or self-injurious behaviors.
- Implemented crisis intervention techniques when necessary to ensure the safety of clients, staff, and families.
- Recorded patients' pulse, blood pressure and temperature to assess and document important health information.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Education
HIGH SCHOOL DIPLOMA - undefined
Renaissance High School
La Selva Beach05.2023
Skills
- Medication Aide
- Behavior Redirection
- Mental Crisis Management
- Conflict de-escalation
- Excellent Communication
- Adaptability and Flexibility
- Compassionate client care
- Teamwork and Collaboration
- Family Support
- Customer Service
LANGUAGES
Spanish Native
Certification
Direct Support Professional Year 1 - Anticipated Completion: September 2025
Sexual Harassment and Abusive Conduct Prevention
CA Food Handler
Ukeru
CPR
Timeline
Direct Support Professional
Shiran Care Management
06.2025 - Current
RECEPTIONIST ADMINISTRATOR
Valley Heights
03.2024 - Current
HIGH SCHOOL DIPLOMA - undefined
Renaissance High School
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