Cristina Lizardo
Oakland
Summary
Compassionate Clinical Office Assistant recognized for productivity and efficient task completion. Skilled in patient scheduling, medical billing, and electronic health records management. Excel at communication, empathy, and time management to enhance office operations and patient care.
Overview
10
10
years of professional experience
Work History
Clinical Office Assistant
La clínica de la raza
Oakland
02.2018 - 02.2019
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled follow-up appointments for patients as needed based on physician instructions.
- Scheduled appointments for patients via phone and in person.
- Performed administrative tasks such as scheduling appointments, filing paperwork and verifying insurance coverage.
- Adhered strictly to HIPAA regulations while handling confidential patient data in accordance with state laws.
- Completed relevant insurance and other claim forms.
- Organized medical records, documents and other paperwork according to established protocols.
- Greeted patients upon arrival at the clinic and checked them in for their appointment.
- Assisted with referrals and prepared medical records for patients.
Stock Associate
Gap Inc
Oakland
08.2016 - 01.2018
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Coordinated with management to identify and resolve inventory discrepancies.
- Assisted customers with product, promotion and policy information.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Stamped price tags on merchandise, referring to official price lists.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Assisted customers by locating items and loading heavy purchases in vehicles.
Administrative Assistant
Creative Wood Inc
Oakland
02.2014 - 02.2015
- Greeted visitors and provided general information about the company.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Processing a high volume invoices
- Processing invoices from various locations for payment.
- Matching, batching and coding invoices.
Server/ Assistant Manager
IHOP
Daly City
10.2008 - 08.2011
- Regularly inspected dining areas for tidiness, cleanliness and appearance.
- Delegated work to staff, setting priorities and goals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Payroll for over 30 employees.
- Oversight of scheduling
- Direct participation in hiring, training, and scheduling of food
- Review and monitoring of expenditures with other bookkeeping personnel
- Experience with communicating with employees, management, and customers.
Education
Medical Assistant -
Merritt College
Oakland, CA12-2016
Skills
- Professionalism and discretion
- Continuous learning commitment
- Administrative support experience
- Telephone etiquette proficiency
- Proactive work ethic
- Bilingual
- Detail-oriented focus
Timeline
Clinical Office Assistant
La clínica de la raza
02.2018 - 02.2019
Stock Associate
Gap Inc
08.2016 - 01.2018
Administrative Assistant
Creative Wood Inc
02.2014 - 02.2015
Server/ Assistant Manager
IHOP
10.2008 - 08.2011
Medical Assistant -
Merritt College