Cristal Fuentes
Sacramento,CA
Summary
Dynamic and adaptable professional with a background in customer service, hospitality, and marketing. Proven ability to manage teams, create meaningful client interactions, and coordinate outreach efforts. Strong interpersonal skills and a passion for supporting others through impactful service and communication.
Overview
9
9
years of professional experience
Work History
Marketing Representative
American Cancer Society
10.2023 - Current
- Assist with outreach and promotional campaigns for cancer awareness and fundraising initiatives.
- Collaborate with marketing team to create and distribute content for community engagement.
- Support event planning and coordinate volunteer communications.
Barista
TBar
12.2023 - 12.2024
- Provided high-quality customer service in a fast-paced environment.
- Prepared specialty drinks and maintained cleanliness and efficiency in the workspace.
- Contributed to a positive team environment and consistent customer satisfaction.
Server
Luna Mexican Kitchen
08.2022 - 07.2023
- Delivered excellent dining experiences by offering menu knowledge and attentive service.
- Managed multiple tables and coordinated with kitchen staff to ensure smooth operations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Fine Dining Server
Roth Social House
11.2020 - 07.2022
- Delivered high-end dining service with attention to detail and personalized guest experience.
- Provided wine and food pairings and maintained knowledge of seasonal menus.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Server
Loza Brunch and Bar
03.2020 - 07.2022
- Supported daily operations with a focus on efficiency and guest satisfaction.
- Worked collaboratively with team to manage busy weekend service and special events.
Child's Grief Group Facilitator
Jessica’s House
05.2018 - 05.2020
- Led grief support groups for children, fostering a safe and empathetic space for emotional expression.
- Collaborated with mental health professionals and maintained confidentiality and support practices.
Assistant Manager
Taco Bell
01.2016 - 03.2020
- Supervised team operations, managed scheduling, and ensured quality service and product standards.
- Trained and supported staff to meet corporate goals and improve customer satisfaction.
Education
Associate of Science - Nursing
Sacramento City College
Sacramento, CA12-2026
Skills
- Customer Service & Hospitality
- Team Leadership & Training
- Marketing & Event Coordination
- Communication & Conflict Resolution
- Time Management & Multitasking
- Bilingual in Spanish
- CPR and BLS certification
- RBS certification
- Manager ServSafe
- Allergen Awareness Certification
Timeline
Barista
TBar
12.2023 - 12.2024
Marketing Representative
American Cancer Society
10.2023 - Current
Server
Luna Mexican Kitchen
08.2022 - 07.2023
Fine Dining Server
Roth Social House
11.2020 - 07.2022
Server
Loza Brunch and Bar
03.2020 - 07.2022
Child's Grief Group Facilitator
Jessica’s House
05.2018 - 05.2020
Assistant Manager
Taco Bell
01.2016 - 03.2020
Associate of Science - Nursing
Sacramento City College
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