Crissamae Paula Regulacion
Edmonton,AB
Summary
Driven and adaptable administrative professional with a background in office operations, reception, and customer service. Recently promoted to Office Administrator due to strong work ethic, organizational skills, and ability to learn quickly. Proven experience managing daily office functions, assisting with finance tasks, supporting sales, and handling high-pressure environments. Eager to contribute to a collaborative team while continuing to grow in administrative roles.
Overview
5
5
years of professional experience
Work History
Administrator
Mother Earth Inc.
Edmonton, AB
01.2025 - Current
- Manage day-to-day operators and administration for a newly launched division under the same ownership as Cold Shot
- Oversee communications, records, vendor coordination, and internal reporting
- Handle B2B sales outreach to retail clients for landscaping products
- Prepare and submit applications for supplier relationships with retail stores
- Collaborate with finance, logistics, and executive teams to support smooth workflow and product delivery
- Built administrative and sales processes from scratch
Administrative Assistant
Cold Shot Bus and Parcel Service
Edmonton, AB
11.2024 - Current
- Promoted internally after demonstrating strong reliability and a proactive approach
- Supported administrative operations including data entry, internal documentation, and vendor follow-ups
- Assisted the finance team with invoice preparation, excel reports, and other clerical accounting tasks
- Maintained internal records, schedules, and emails
Front Desk Receptionist
Cold Shot Bus and Parcel Service
Edmonton, AB
06.2022 - 11.2024
- Greeted customers, managed ticket bookings, and handled incoming calls
- Sorted mail organized documents, and supported office staff with day-to-day tasks
- Ensured a professional and friendly front-desk environment for all visitors and staff
Repack Associate
Sunfresh Farms Ltd.
Edmonton, AB
08.2020 - 03.2022
- Operated packing machinery and systems to label, weigh, and prepare outbound product shipments
- Managed product tracking through a digital system and maintained clean, accurate records
- Supported team in meeting daily packing quotas and safety standards
Education
Accounting And Finance
Northern Alberta Institute of Technology
Edmonton, AB03-2022
High School Diploma -
St. Joseph High School
Edmonton06-2020
Skills
- Office administration
- Verbal and written communication
- MS Office Suite (Excel, Word, Outlook)
- Communication skills
- Attention to detail
- Friendly, positive attitude
- Work Planning and Prioritization
- Customer service
- Quick Learner & Adaptable
- Organization & Time Management
Timeline
Administrator
Mother Earth Inc.
01.2025 - Current
Administrative Assistant
Cold Shot Bus and Parcel Service
11.2024 - Current
Front Desk Receptionist
Cold Shot Bus and Parcel Service
06.2022 - 11.2024
Repack Associate
Sunfresh Farms Ltd.
08.2020 - 03.2022
Accounting And Finance
Northern Alberta Institute of Technology
High School Diploma -
St. Joseph High School