KELLY CRAIG
Kingston,ON
Summary
Organized dependable candidate successful at managing multiple priorities with a honest attitude. Willingness to take on added responsibilities to meet team goals. Always striving to create a positive culture for staff and clients alike.
Overview
16
16
years of professional experience
Work History
Front Store Manager
Shoppers Drug Mart
09.2021 - 06.2023
- Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
- Managed labor scheduling to maximize productivity and maintain adequate staffing levels to effectively operate business.
- Assisted in recruiting, hiring and training of team members.
- Reviewed customer reports and feedback with management team and developed action plans to address customer complaints.
- Interacted well with customers to build connections and nurture relationships.
Assistant Front Store Manager
Shoppers Drug Mart
09.2019 - 09.2021
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
- Implemented new planograms and planogram adjustments to increase customer purchases.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Cosmetic Merchandiser
Shoppers Drug Mart
06.2007 - 09.2019
- Monitored and replenished display inventory and restructured according to available stock.
- Created visual displays to highlight new and featured products.
- Developed merchandising strategy to efficiently move overstock.
- Daily inventory management by stocking and cycle counting of products.
Education
Medical Administration
Toronto School of Business
Barrie, ONSkills
- Resolution Dedications
- Employee Recruitment
- Leading Employees
- Customer Inquiries
- Customer Retention
Timeline
Front Store Manager
Shoppers Drug Mart
09.2021 - 06.2023
Assistant Front Store Manager
Shoppers Drug Mart
09.2019 - 09.2021
Cosmetic Merchandiser
Shoppers Drug Mart
06.2007 - 09.2019
Medical Administration
Toronto School of Business
Similar Profiles
BRIANNA MULLINBRIANNA MULLIN
Supervisor/ Cash Manager at Shoppers Drug MartSupervisor/ Cash Manager at Shoppers Drug Mart
PALAK PREET KAURPALAK PREET KAUR
Pharmacy Assistant at Shoppers Drug MartPharmacy Assistant at Shoppers Drug Mart
Rizul SukhijaRizul Sukhija
Front Store Supervisor at Shoppers Drug MartFront Store Supervisor at Shoppers Drug Mart
Joudy YounisJoudy Younis
Volunteer at Shoppers Drug MartVolunteer at Shoppers Drug Mart
Sheldon BuwakaSheldon Buwaka
Owner/CEO at Fine Finish Homes LtdOwner/CEO at Fine Finish Homes Ltd