COURTNEY VOLDEN
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
Access Dental
04.2012 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Office Administration Certificate
Northwestern Polytechnic
Grande Prairie, AB01-2012
Skills
- Payroll and budgeting
- Human resources
- Organizational skills
- Office administration
- Data entry
- Scheduling and calendar management
- Clear oral/written communication
- Employee supervision
- Training and coaching
- Problem-solving abilities
- Account reconciliation
Languages
English
Professional Working
Certification
Leadership I: Mentorship
Leadership II: Developing an Effective Team
Leadership III: Addressing Conflict on your Team
Leadership IV: Facilitating a Team Training Event
Accounts Payable at DentalCorp
Cyber Security 2024/2025
First Aid (Heart and Stroke)
Interests
- I like working with my hands and fixing things
- Camping
- Gardening
- Cooking
- Yoga
- Road Trips
Timeline
Office Manager
Access Dental
04.2012 - Current
Office Administration Certificate
Northwestern Polytechnic
Similar Profiles
Judith MascorroJudith Mascorro
Front Desk Receptionist at Access DentalFront Desk Receptionist at Access Dental
Nataly CasmireNataly Casmire
Dental Assistant at Access DentalDental Assistant at Access Dental
Elton NdreuElton Ndreu
Dental Assistant at Access DentalDental Assistant at Access Dental