MANAGER, HR PAYROLL OPERATIONS AND GOVERNANCE
AKM SHIFUR RAHMAN
BMO-Bank of Montreal
Oakville,ON
11
years of professional experience
Results-oriented HR professional skilled in HR operations, payroll, rewards, and talent management. Led initiatives to enhance payroll accuracy and designed employee reward systems aligned with organizational goals. Specializes in strategic planning, team leadership, and operational improvement, fostering effective communication and problem-solving to drive project success.
Work History
MANAGER, HR PAYROLL OPERATIONS AND GOVERNANCE
4 Months- Manage the payroll and reward reconciliations for BMO to ensure timely and accurate payroll operations and transmission include gross & net salary, taxes, special payment and commission for around 66,000 employees
- Supported the development, implementation, and ongoing delivery of payroll and reward services across the enterprise to meet specific pay legislation and payroll accuracy.
- Collaborated with HRSC teams to establish and maintain effective reward and performance management systems, enhancing overall payroll governance
- Ensured compliance with regulatory requirements and company policies, maintaining high associate satisfaction
- Partnered with Global Pensions & Reward CoEs to implement and administer local health and welfare, insurance, retirement/savings, and recognition programs
- Processed assigned day-to-day payroll operational processes, program governance, and administrative tasks to achieve business objectives.
- Developing knowledge related to payroll programs & processes and any impacted processes (e.g. year-end compensation processes, vacation reconciliation, overpayments, and escalations
HR MANAGER, PAYROLL CANADA, MEXICO, BRAZIL, COSTA RICA
6 Months- Managed people, payroll and benefits team to ensure timely and accurate operations for compensation, talent, succession, taxes, benefits and HR policies serving 4,000 employees
- Led pay, recognition, and total rewards initiatives, ensuring competitive base and incentive programs to attract and retain top talent.
- Utilized data analytics tools to analyze payroll and reward-related data, identified trends, and provided insights that informed decision-making.
- Partner with regional leadership, Managers and HR teams to coach, influence and enable strong people outcomes
- Lead, coach, and develop the HR Payroll and reward team, driving performance, capability growth, and readiness for progression
- Managed the monthly benefits and pension reconciliation of employee and employer contributions to the trustee, investigating and resolving any discrepancies promptly.
- Create and drive agreement on KPIs/SLAs for the service (with both the customer and the operations organization)
HR MANAGER - PAYROLL REWARD OPERATIONS CANADA
2 Years 1 Month- Manage the HR operations, resourcing, partnering and rewards team to ensure timely and accurate recruitment, onboarding, training and payroll operations, including taxes, benefits and HR policies for 4,600 employees
- Developed strategies to optimize HR, payroll, and journal processes, integrated new management systems, and ensured accuracy of salary-related financial data for transparency and tax compliance
- Lead the continuous evolution of the HR model, anticipating future business needs using data, technology optimization, and service design improvements
- Lead the talent management process for the new acquisition and mergers involving union work groups in Canada
- Supported Compensation & Benefit team in benchmarking against organizations, developing and articulating vision for Compensation and Benefits matrix
- Managed the monthly benefits and pension reconciliation of employee and employer contributions using SAP SuccessFactors.
- Develops and monitors Division key performance indicators (KPIs) and makes appropriate changes to KPIs
- Provided guidance on organizational design, change management, workforce planning, performance management, and employee relations
HR OPERATIONS & REWARD MANAGER
1 Year 3 Months- Lead HR service operations and performance management across the employee lifecycle, onboarding, offboarding, and records management
- Management of the Payroll, Provident Fund (PF) and Gratuity Fund (GF) of 1000+ employees including EXCOM, Expat and local employees
- Lead the ADP Time Management Automation project for time keeping employees for accurate HRIS, payroll and journal reporting
- Guided Talent & Culture team to foster a collaborative work environment through knowledge sharing, performance and development conversations, coaching, and mentoring.
- Delivered technical and specialized HR operations services, ensuring compliance with local regulatory requirements.
- Prepared and organized data for yearly succession planning module across all salary grades, including CEO succession group.
HR PAYROLL & BENEFITS ANALYST
1 Year 3 Months- Managed payroll preparation, deductions, and payment while compiling payroll information and completing reports for 1,800 employees.
- Managed bi-weekly payroll processing and reconciliations for hourly employees and supported salaried payroll operations.
- Processed payroll management, accounting, and HR data for over 600 employees, ensuring accuracy and compliance with policies.
- Resolved talent data and payroll issues, including onboarding, reference checks, new hire data, rate, tax, accounting, and regulatory requirements.
- Generated all year-end reports and maintained compliance when filing all year-end reconciliations and reports.
MANAGER, PAYROLL & REWARDS MANAGEMENT
1 Year- Managed payroll functions and finance administration, overseeing journal entries, revenue management, pension, and employee benefits
- Provide advice on pay structures, pay decisions, and pay policies, evaluate and modify existing compensation programs, policies, and procedures
- Partner with the leadership team to shape and deliver the People and talent agenda, aligned to current and future workforce needs
- Assisted in preparing annual operating P&L and budget for properties, contributing to revenue growth and cost management
- Guided businesses on organizational design, restructuring, redundancies, and offshoring, ensuring alignment with operational efficiency
- Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources
- Provide assistance to the HRBP team with information in order to assist in the employee relations investigation
HR PAYROLL ANALYST
10 Months- Processed, transmitted, reconciled, and balanced payroll and finance for 5000 weekly union and non-union salaried and hourly employees using SAP, Ceridian, ADP Timesaver, and Unifocus system
- Reconcile gross-to-net results, statutory deductions, employer contributions, and third-party payments
- Leveraged technology and utilized information systems to generate financial reports and provide analytical support to managers for informed decision-making
- Implements and manages controls and audit requirements to ensure Shared Service systems and processes are meeting applicable standards
- Responded to inquiries regarding HR and payroll topics, including payroll, benefits deductions, pension, union dues, and RRSP deductions
SENIOR PAY & BENEFITS SPECIALIST, CANADA & THE USA
2 Years 8 Months- Processed and reported HR payroll reconciliation, adjustments, and balancing for 2000+ unionized employees in US and Canada in SAP weekly, ensuring accurate payroll delivery
- Collaborated with service delivery team to facilitate smooth payroll transition from onboarding project to live operation and management, enhancing payroll efficiency
- Contributed to a team of 5 that converted HRIS and journal entry data for 3,000 employees from Workday HRIS to SAP HRIS and payroll.
- Identified and resolved issues, supporting employee escalations on benefit-related topics, improving employee satisfaction and understanding.
- Support pays, recognition, and Total Rewards topics, ensuring competitive base and incentive programs that attract and retain top talent, in partnership with Global Total Reward teams
Education
BBA - Administrative Studies (Business Management)
Skills
Human resources strategy
HR process optimization
Benefit Management
Salary administration
Payroll processing
Employee reward systems
HR service delivery
Employee Relations
Talent Management
HR guidelines
Change Management
Succession Planning
Labor Relations
Benefits programs
Vendor management
HR modernization
Payroll Budgeting
HR technology systems
Proficient SAP-Payroll & HRIS
ADP HRIS & attendance
Ceridian HPL & Insync payroll & HRIS
Kronos
Unifocus/Watsons HRIS
Service Now
Success Factor
Workday
Hyperion
MS Office
Timeline
MANAGER, HR PAYROLL OPERATIONS AND GOVERNANCE
BMO-Bank of Montreal
07.2026 - CurrentRead More
HR MANAGER, PAYROLL CANADA, MEXICO, BRAZIL, COSTA RICA
OpenText Canada
07.2025 - 01.2026Read More
HR MANAGER - PAYROLL REWARD OPERATIONS CANADA
XEROX Canada
06.2023 - 07.2025Read More
HR OPERATIONS & REWARD MANAGER
Hongkong Shanghai Banking Corporation | Bangla desh
02.2022 - 05.2023Read More
HR PAYROLL & BENEFITS ANALYST
Legislative Assembly of Ontario, Canada
07.2020 - 10.2021Read More
MANAGER, PAYROLL & REWARDS MANAGEMENT
Fairmont Hotel Corp, Canada
12.2018 - 12.2019Read More
HR PAYROLL ANALYST
Marriott Canada
02.2018 - 12.2018Read More
SENIOR PAY & BENEFITS SPECIALIST, CANADA & THE USA
Lafarge Holcim
06.2015 - 02.2018Read More
York University
BBA from Administrative Studies (Business Management)
Read More