Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Courtney Rowlett

Summary

Efficient Cashier manager with over 10 years of experience in customer service, cash handling procedures, and inventory management. Skilled in fostering positive client relations, procedures, and improving store operations. Possesses problem-solving capabilities and adept in face-pace multitasking environments.

While my employment history is limited, my long-term employment shows dedication and passion to the company.

Overview

14
14
years of professional experience

Work History

Cashier Manager

Bonnie Doon Bowling Lanes
08.2011 - 07.2025
  • Taking reservations by multiline phone and email daily.
  • Calling customers to confirm reservations
  • Data Entry
  • Data Entry on Excel
  • Overseeing 5-7 staff members any given shift
  • Quickly and accurately counted drawers at start and end of each shift.
  • Handling Functions of 100+ people
  • Overseeing multiple leagues and 150+ people daily
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Education

High School Diploma -

Harry Ainlay
Edmonton, AB
01-2011

Skills

  • Store opening and closing
  • Punctual and reliable
  • Front desk operations
  • Multiphone line etiquette
  • Customer service
  • Data Entry
  • Basic Excel Knowledge
  • Use of zoho invoices

Languages

English
Full Professional
French
Limited Working

Timeline

Cashier Manager

Bonnie Doon Bowling Lanes
08.2011 - 07.2025

High School Diploma -

Harry Ainlay

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Courtney Rowlett