Courtney Osterhout
Anaheim,CA
Summary
Dynamic culinary professional with extensive experience at Disneyland Resort, excelling in food preparation and customer service. Proven expertise in precision measuring and food safety, complemented by strong multitasking abilities. Recognized for enhancing guest experiences through effective communication and attention to detail in high-pressure environments.
Overview
2026
2026
years of professional experience
Work History
Cook/Cashier/Waitress
Baker's Drive Thru
10.2018 - 12.2018
- Prepared food items as a Cook in a high-volume kitchen, following recipes, timing standards, and food safety procedures to ensure consistent quality.
- Maintained a clean, organized prep and cooking area while working efficiently during peak service periods.
- Promoted to Cashier/Server based on reliability and performance, providing friendly, accurate customer service in a fast-paced setting.
- Accurately handled cash and POS transactions while taking and fulfilling customer orders.
- Communicated effectively with kitchen staff to ensure order accuracy and timely service.
Food Prep
Disneyland Resort
2020 - 12.2020
- Prepared and assembled food items in a high-volume, fast-paced environment while adhering to strict quality and brand standards.
- Followed standardized recipes and procedures to ensure consistency, accuracy, and food safety.
- Maintained a clean, organized workstation in compliance with health, safety, and sanitation regulations.
- Worked efficiently as part of a large team to meet production and service demands during peak guest hours.
- Demonstrated attention to detail and reliability while supporting smooth kitchen and prep operations.
Hostess/Server
Red Robin Gourmet Burger
03.2022 - 12.2022
- Greeted and seated guests promptly, ensuring a welcoming atmosphere and positive first impression.
- Took and delivered food and beverage orders accurately, maintaining attention to detail and quality service.
- Managed multiple tables and tasks simultaneously in a high-volume, fast-paced environment.
- Communicated effectively with kitchen staff and team members to ensure smooth operations and timely service.
- Handled guest concerns professionally, demonstrating patience, problem-solving, and commitment to customer satisfaction.
Attractions Cast Member
Disneyland Resort
01.2023 - 12.2023
- Provided exceptional guest service in a fast-paced, high-volume environment, ensuring a positive and memorable experience for all visitors.
- Communicated clearly and professionally with guests and team members to maintain smooth operations and safety standards.
- Quickly resolved guest concerns with patience, attentiveness, and problem-solving skills.
- Collaborated with a team to manage large crowds efficiently while upholding company policies and quality standards.
- Demonstrated reliability, adaptability, and a strong work ethic during peak park hours and special events.
Pastry Prep Cook
Palette Dim Sum
12.2025 - Current
- Prepared doughs, fillings, and pastry components with precision, following standardized recipes to ensure consistent quality and flavor.
- Supported high-volume pastry production by efficiently prepping ingredients and maintaining an organized workstation.
- Demonstrated strong attention to detail when measuring, shaping, and handling dough-based products.
- Maintained strict food safety, sanitation, and cleanliness standards in a commercial kitchen environment.
- Worked collaboratively with kitchen staff to meet production timelines in a fast-paced setting.
- Assisted in preparing pastry dough and fillings for dim sum items.
- Operated kitchen equipment, ensuring proper usage and maintenance standards.
Education
High School Diploma -
San Bernardino Valley College
San Bernardino, CASkills
- Dough handling
- Pastry preparation expertise
- Strong attention to safe food handling procedures
- Knife skills
- Contamination prevention
- Kitchen equipment operation and maintenance
- Portion control
- Food handler certification
- Effective multitasking
- Customer service expertise
- Guest engagement
- Table bussing
- Guest complaint resolution
Timeline
Pastry Prep Cook
Palette Dim Sum
12.2025 - Current
Attractions Cast Member
Disneyland Resort
01.2023 - 12.2023
Hostess/Server
Red Robin Gourmet Burger
03.2022 - 12.2022
Cook/Cashier/Waitress
Baker's Drive Thru
10.2018 - 12.2018
Food Prep
Disneyland Resort
2020 - 12.2020
High School Diploma -
San Bernardino Valley College