Jody Murphy
Edmonton,AB
Summary
Professional culinary worker with solid background in food preparation and kitchen operations. Adept at maintaining high standards in fast-paced environments, ensuring quality and consistency in every dish. Known for strong team collaboration and adaptability, meeting changing demands with ease. Skilled in various cooking techniques, food safety, and kitchen equipment management. Culinary professional with thorough knowledge of food preparation techniques and kitchen operations. Known for reliability in supporting culinary team and delivering consistent results. Adaptable to changing kitchen needs and highly skilled in maintaining cleanliness and organization. Experienced with food preparation and cooking techniques essential for kitchen success. Utilizes efficient methods to support head chefs and ensure timely meal delivery. Knowledge of safety and sanitation regulations critical to maintaining clean work environment. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
21
21
years of professional experience
Work History
Baker/Breakfast Cook, 2nd Cook
Right Choice Camps and Catering
08.2018 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.
- Managed food preparation tasks effectively, meeting the demands of peak service hours with ease.
- Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
- Collaborated with fellow team members to maintain smooth operations during busy breakfast hours.
- Participated in regular staff meetings to discuss improvements or address any concerns within the team.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Established rapport with customers by providing friendly and attentive service.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
2nd Cook
Civeo
09.2022 - 12.2023
- Contributed to positive team dynamics by effectively communicating with coworkers and supporting their needs during busy shifts.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Collaborated with Head Chef to develop new recipes and menu items, increasing customer satisfaction.
- Reduced food waste with careful portioning and utilizing leftovers creatively in new dishes.
- Assisted in inventory management, ensuring adequate stock levels while minimizing spoilage.
- Performed regular equipment maintenance checks, preventing costly repairs or replacements due to negligence.
- Worked closely with the front-of-house team to address customer inquiries or concerns swiftly.
- Consistently met tight deadlines for meal service during peak dining hours, maintaining a calm demeanor under pressure.
- Contributed positively towards overall establishment success through dedication, hard work, and a customer-focused approach.
- Ensured timely service by managing multiple simultaneous orders without sacrificing quality or presentation standards.
- Maintained high standards of cleanliness, resulting in consistently positive health inspections.
- Adhered to strict dietary requirements for guests with allergies or restrictions, ensuring enjoyable dining experiences for all patrons.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced [Type] environment.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Monitored food quality and presentation to maintain high standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Housekeeper
Right Choice Camps and Catering
08.2018 - 02.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Janitor Supervisor
Hampton Inn & Suites By Hilton
09.2012 - 07.2018
- Implemented quality control measures that consistently improved service levels across the board within the janitorial department.
- Consistently met budgetary guidelines by monitoring expenses closely and negotiating favorable contracts with vendors when necessary.
- Developed effective work schedules, ensuring proper coverage during peak hours and high-traffic events.
- Streamlined inventory management, ensuring adequate supplies were always available for the janitorial team.
- Ensured compliance with health regulations, maintaining high standards of sanitation throughout the facility.
- Collaborated with building managers to address specific facility needs and concerns in a timely manner.
- Increased productivity by implementing time-saving techniques and strategies for various cleaning tasks.
- Fostered a positive team environment through open communication and constructive feedback with staff members.
- Managed day-to-day operations efficiently while making continuous improvements to the overall workflow.
- Improved overall cleanliness by implementing efficient cleaning processes and schedules for the janitorial team.
- Resolved personnel issues quickly while maintaining confidentiality amongst team members.
- Reduced waste through careful product selection, recycling initiatives, and eco-friendly practices within the janitorial department.
- Prioritized safety training sessions for all team members, reducing workplace accidents significantly over time.
Customer Service/Stocker
Zellers
01.2004 - 01.2006
Education
Office Administration - Secretarial
Cape Breton Business College
Sydney, NS01.1997
Grade 12 Equivalent -
Sydney Academy
Sydney, NS01.1996
Skills
- Team player
- Food safety and sanitation
- Food safety
- Attention to detail
- Kitchen safety
- Cleanliness standards
- Oven operation
- Adaptive and creative
- Quality control
- Time management
- Dough handling
- Management
- Bread making
- Product presentation
- Opening and closing duties
- Basic math
- Kitchen equipment operation
- Waste reduction
- Minimize ingredient waste
- Recipe creation and conversion
- Stock rotation
- Allergen awareness
- Temperature control
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Creative problem solving
- Hand-eye coordination
- Physical stamina
- Equipment maintenance
- Recipe-based cooking
- Kitchen sanitation management
- Cooking methods
- Food preparation
- Sanitation practices
- Food presentation
- Customer service
- Problem-solving
- Cleaning and organization
- Strong attention to safe food handling procedures
- Kitchen organization
- Surface cleaning
- Food handling
- Health and safety compliance
- Cooking
- Kitchen equipment operation and maintenance
- Food storage
- Contamination prevention
- Ingredients measuring
- Food handler certification
- Sanitation
- Special diets
- Food spoilage prevention
- Ingredient inspection
- Frying
- Food plating
- Positive and professional
- Quality assurance and control
- Food plating and presentation
- Supply restocking
Languages
English
Professional Working
References
- Melissa Wadden RCCC (587) 984-5398
- Rick Stasiewich RCCC (587) 594-2755
- Garth Blagden Civeo (431) 337-3933
Relevantskills - Housekeeping
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met
- Clean rugs, carpets, upholstered furniture, and/or draperies using vacuum cleaners and/or shampooers
- Empty wastebaskets and transport other trash and waste to disposal areas
- Sweep, scrub, wax and/or polish floors, using brooms, mops and/or powered scrubbing and waxing machines
- Dust and polish furniture and equipment
- Keep storage areas and carts well-stocked, clean and tidy
- Polish silver accessories and metalwork such as fixtures and fittings
- Replenish supplies such as drinking glasses, lines, writing supplies and bathroom items
- Sort clothing and other articles, load washing machines, and iron and fold dried items
- Wash windows, walls, ceiling, and woodwork, waxing and polishing as necessary
- Assign duties to other staff and give instructions regarding work methods and routines
- Request repair services and wait for repair workers to arrive
- Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors
- Wash dishes and clean kitchens, cooking utensils and silverware
- Assist kitchen staff when required
- Trainer for new employees
Timeline
2nd Cook
Civeo
09.2022 - 12.2023
Housekeeper
Right Choice Camps and Catering
08.2018 - 02.2019
Baker/Breakfast Cook, 2nd Cook
Right Choice Camps and Catering
08.2018 - Current
Janitor Supervisor
Hampton Inn & Suites By Hilton
09.2012 - 07.2018
Customer Service/Stocker
Zellers
01.2004 - 01.2006
Office Administration - Secretarial
Cape Breton Business College
Grade 12 Equivalent -
Sydney Academy
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