Courtney Miller
Wrightwood
Summary
Attentive and organized with several years of hands-on experience providing administrative support, managing phone calls, scheduling appointments, updating calendars, and customer relations. Known for a positive demeanor, strong work ethic, and ability to multitask in fast-paced environments. Brings excellent communication, customer service, record keeping, and time management skills, with a commitment to creating a professional and welcoming experience for staff, clients and visitors.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Supervisor
Lenz Window Tint & Auto Glass
Wrightwood
09.2023 - Current
- Supervised daily operations of window tinting and auto glass services.
- Managed scheduling and workflow to optimize service efficiency.
- Conducted inventory management for tools and materials used in services.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Assisted with administrative tasks, including filing and data entry support.
- Provided excellent customer service at all times while interacting with both internal and external customers.
IHSS Care Provider
IHSS
Wrightwood
02.2020 - Current
- Provided personal care and assistance to clients in daily living activities.
- Monitored client health and reported changes to healthcare professionals promptly.
- Maintained a clean, safe environment for clients in their homes.
- Monitored medication schedules and administered medications as needed.
- Responded promptly to emergency situations in accordance with established protocols.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Head Housekeeper
Grand Pine Cabins
Wrightwood
02.2021 - 04.2026
- Managed daily operations of housekeeping department at Grand Pine Cabins.
- Supervised staff to ensure high cleaning standards and efficiency.
- Coordinated inventory management for cleaning supplies and equipment.
- Collaborated with maintenance team to report and resolve facility issues.
- Interacted pleasantly with guests when performing daily duties.
- Resolved customer complaints promptly and professionally.
Private Caregiver
Private Caregiver
Wrightwood
01.2015 - 01.2018
- Managed medication schedules and ensured timely administration for clients.
- Assisted with meal preparation to meet dietary needs and preferences.
- Provided daily personal care and assistance to clients in their homes.
- Supported mobility by helping clients with walking and transferring safely.
- Communicated effectively with family members about client needs and progress.
- Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
Education
License Vocational Nursing
West Coast Ultrasound Institution
Ontario, CA 01.2013 - 01.2015
Centennial High School
Corona, CASkills
- Customer Service & Client Care
- Scheduling, Coordination & Optimization
- Health & Medication Management
- Office Administration & Bookkeeping
- Inventory Management
- Communication & Client Education
- Problem Solving & Decision-Making
- Time Management & Organization
- Housekeeping & Support Services
Timeline
Supervisor
Lenz Window Tint & Auto Glass
09.2023 - Current
Head Housekeeper
Grand Pine Cabins
02.2021 - 04.2026
IHSS Care Provider
IHSS
02.2020 - Current
Private Caregiver
Private Caregiver
01.2015 - 01.2018
License Vocational Nursing
West Coast Ultrasound Institution
01.2013 - 01.2015
Centennial High School