KASHISH PRASHAR
Toronto,Canada
Summary
Client-focused Customer Service and Sales Professional with 5+ years of experience in customer experience, reception, call handling, and beauty services across dental, retail, and call-center environments. Skilled in managing front-desk operations, building strong client relationships, resolving issues with empathy, and supporting fast-paced workplaces. Seeking a full-time role in banking, financial services, or customer support, bringing strong communication, multitasking, and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetician
MYNC Beauty & Lash Bar
Toronto, Canada
01.2023 - Current
- Delivered expert esthetic services with professionalism.
- Built long-term client relationships through personalized care.
- Maintained hygiene and compliance standards.
- Managed bookings and product recommendations.
Beauty Sales Representative
Shoppers Drug Mart (Dior Cosmetics)
Toronto, Canada
01.2022 - Current
- Provided luxury beauty consultations.
- Achieved sales targets through proactive engagement.
- Created visually appealing displays.
Outbound Call Agent (Remote)
Campaign Support
Toronto, Canada
01.2024 - 01.2025
- Conducted high-volume outbound calls for multiple campaigns.
- Handled objections and resolved inquiries.
- Exceeded call and conversion targets.
Cashier
Shoppers Drug Mart
Toronto, Canada
01.2022 - 01.2024
- Processed transactions with speed and accuracy.
- Resolved customer issues promptly.
- Supported inventory and merchandising.
Brow Artist
Sephora Canada (Benefit Cosmetics)
Toronto, Canada
01.2022 - 01.2023
- Performed brow services aligned with brand standards.
- Recommended products to drive sales.
- Stayed updated on beauty trends.
Education
Hospitality and Tourism -
St. Lawrence College of Business and Technology
diploma -
Hospitality and tourism
Skills
- Customer Service & Client Care
- Reception & Front Desk Management
- High-Volume Call Handling
- Email Management & Scheduling
- Sales & Upselling
- POS & Payment Processing
- Patient/Client Records Management
- Conflict Resolution
- Multitasking & Time Management
- Sales strategy
- Risk assessment
Certification
- Esthetics Certification
- Benefit Brow Training Certification
- Workplace Health & Safety Awareness - Ontario
- Hospitality and tourism diploma
- Pursuing Other than Life license
Timeline
Outbound Call Agent (Remote)
Campaign Support
01.2024 - 01.2025
Esthetician
MYNC Beauty & Lash Bar
01.2023 - Current
Beauty Sales Representative
Shoppers Drug Mart (Dior Cosmetics)
01.2022 - Current
Cashier
Shoppers Drug Mart
01.2022 - 01.2024
Brow Artist
Sephora Canada (Benefit Cosmetics)
01.2022 - 01.2023
Hospitality and Tourism -
St. Lawrence College of Business and Technology
diploma -
Hospitality and tourism