Corina Proulx
Marion Hotel
Work Preference
Desired Job Title
ReceptionistDesk ClerkCustomer Service Representative
Work Type
Full Time
Location Preference
On-Site
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
Important To Me
Work-life balanceCareer advancementFlexible work hoursPersonal development programsWork from home option
20
years of professional experience
Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Work History
Front Desk Clerk
9 Years 5 MonthsWaitress, Bartending, ID scanner, VLT clerk
19 Years 8 Months- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Verified cash drawer against the day’s receipts.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Resolved guest complaints quickly and efficiently.
- Received frequent customer compliments for going above and beyond normal duties.
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Effectively listened to, understood and clarified guest concerns and issues.
- Stocked and maintained cleanliness of stations.
Education
High School Diploma
Skills
Organized and efficient server
Quick problem solver
Lifts and carries up to 100lbs
High energy
Guest relations professional
Committed team player
Up-selling capability
Training personnel
Outgoing and energetic
Money handling
Hand-eye coordination
ServSafe certification
Thrives in fast-paced environment
Courteous
professional demeanor
Flexible schedule capability
Cash handling expert
Liquor and smoking laws familiarity
Decision-making
Customer service
Customer service oriented
Promotional understanding
Timeline
Front Desk Clerk
Marion Hotel
05.2017 - CurrentRead More
Waitress, Bartending, ID scanner, VLT clerk
Marion Hotel
02.2007 - CurrentRead More
Horizon Adult Education
High School Diploma
Read More