Corina Lopez
Bellflower
Summary
Employee-focused Human Resources Manager with detailed knowledge of organizational human resources policies, services and practices. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end. Diplomatic mitigator of conflicts between employees and organizational leadership, utilizing deescalation and drawing on ample resources to achieve solutions.
Overview
2025
2025
years of professional experience
Work History
Senior Human Resources Business Partner
United Site Services
12.2023 - Current
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Instructed senior leaders on appropriate employee corrective steps.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Partnered with leadership and our safety department on any investigations regarding work comp injuries and vehicle incidents.
- Partnered with Safety on disciplinary measures for any unsafe driving behaviors that led to employee interventions.
- Volunteered as a translator for our safety team. I provided spanish translation for any scheduled company stand downs and group calls.
- Collaborated with our Worker's compensation and Safety team on any current and pending worker's compensation claims.
Regional Human Resources Manager
Allied Universal Janitorial Services
03.2021 - 12.2023
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
Regional Recruiting Manager
Guard Management Inc., (GMI)
12.2020 - 03.2021
- Traveled to regional branches to evaluate staffing needs and devise strategies for improving recruitment.
- Stayed up to date on the applicant tracking software.
- Used program planning and management abilities, as well as advanced understanding of recruiting, interviewing and training candidates, to maximize the effectiveness of recruiting strategies.
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
- Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
- Established measures to promote diversity and drive equal access to opportunity and advancement.
Human Resources Corporate Representative
Allied Universal Security Services
11 2020 - 02.2021
- Prepared data and produced various reports using HRIS system.
- Managed recurring HR processes such as acquisitions and integration of new employees being acquired by other security companies.
- Worked alongside the Director of Acquisitions, assisting with the distribution of offer letters, severance letters, and agreements per each company.
Human Resources Manager
Platt Security Inc.
09.2017 - 11.2020
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Developed strategy for recruitment and hiring.
- Worked as an effective team member while contributing to local and regional HR projects.
- Resolved employment-related disputes through proactive communication.
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
- Identified staff vacancies and recruited, interviewed and selected best applicants.
- Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
Human Resources Manager
Guard Management Inc.
11.2014 - 09.2017
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Devised hiring and recruitment policies for 300+ employee company.
- Developed succession plans and promotion paths for all staff.
- Collaborated with department managers to assess needs.
- Implemented training programs for new and existing employees.
- Developed strategy for recruitment and hiring.
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Human Resources Administrator
US Metro Group Inc.
02.2010 - 01.2015
- Updated the HR database with new employee information, changes in benefits and other details on a daily basis.
- Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies/procedures.
- Oversaw exit interviews and the off-boarding process for resigned and terminated employees.
- Built and cultivated a lasting rapport with employees, peers, upper management and outside vendors.
- Answered questions from employees regarding health benefits and 401k options in person, over the phone and by email.
- Collaborated with the entire human resource department to discuss new ways to recruit top talent.
- Resolved employment-related disputes through proactive communication.
Education
Bachelor of Science - Business with a Certificate in Human Resources
University of Phoenix
Costa Mesa, CA2022
High School Diploma -
Franklin High School
El Paso, TX2007
Skills
- Benefits administration
- Personnel recruitment
- Human resources management
- Problem resolution
- Multitasking abilities
- Strong communication skills
- HRIS applications proficient
- Talent acquisition
- File and Records Management
- Policy Making and Enforcement
- Unemployment Claims
- Training Development
- Payroll Administration
- Employee Support
- New Employee Orientation
- Recruitment and Hiring
- Exit Interviews and Processes
- Human Resource Management Software (HRMS)
- Training and Development
- HR Initiative Planning
- Counseling Advice
- Labor Relations Coordination
- Employment Law Compliance
- Employee Relations Oversight
- Accident Investigations
Accomplishments
- Documented and resolved a high level union arbitration which led the employer being in favor. The mediator commended me to my leadership team.
- Achieved major hiring results by working alongside with our recruiting team for a new account start up in Philadelphia. Hired 60 candidates with a 3 week deadline.
- Collaborated with my HR Director in the development of our Hiring and Onboarding processes. Which led to our team now having a virtual onboarding across 42 states. We have implemented this process with two other acquisitions.
Languages
Spanish
Full Professional
Timeline
Senior Human Resources Business Partner
United Site Services
12.2023 - Current
Regional Human Resources Manager
Allied Universal Janitorial Services
03.2021 - 12.2023
Regional Recruiting Manager
Guard Management Inc., (GMI)
12.2020 - 03.2021
Human Resources Manager
Platt Security Inc.
09.2017 - 11.2020
Human Resources Manager
Guard Management Inc.
11.2014 - 09.2017
Human Resources Administrator
US Metro Group Inc.
02.2010 - 01.2015
High School Diploma -
Franklin High School
Human Resources Corporate Representative
Allied Universal Security Services
11 2020 - 02.2021
Bachelor of Science - Business with a Certificate in Human Resources
University of Phoenix
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