Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Director, Protective Services
City Of Fort Saskatchewan
12.2020 - Current
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Assisted in recruiting, hiring and training of team members.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Established departmental performance goals and provided feedback for underperforming areas.
Protective Services Cordinator
City Of Fort Saskatchwean
06.2011 - 12.2020
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Coached employees through day-to-day work and complex problems.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.