Cooper Carr
Sacramento
Summary
Optimistic and hardworking student with high morale and energy. Reliable shift manager with extensive experience in leading teams and optimizing daily operations. Dedicated to providing the highest standards of service and enhancing customer experience. Effective ability to communicate tasks to ensure high performance standards are maintained. High willingness to learn and problem solving skills.
Overview
6
6
years of professional experience
Work History
Shift Lead
Beach Hut Deli
04.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained and mentored new employees to maximize team performance.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Grocery Bagger
Village Fresh Market
06.2019 - 07.2021
- Assisted customers with bagging groceries, carrying bags to their vehicles, and enhancing overall service quality.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
- Efficiently completed opening and closing routines to maintain store cleanliness and reputation
Education
No Degree - Business Administration And Management
Sacramento State
Sacramento, CA05-2026
High School Diploma -
Turlock High School
Turlock, CA05-2021
Skills
- Customer Service Expertise
- Shift leadership
- Teamwork and collaboration
- Punctual and reliable
- Time management
- Microsoft Excel
- Deadline management
Timeline
Shift Lead
Beach Hut Deli
04.2022 - Current
Grocery Bagger
Village Fresh Market
06.2019 - 07.2021
No Degree - Business Administration And Management
Sacramento State
High School Diploma -
Turlock High School
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