Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Ashley Anne Ponciano Nagal

Vallejo

Summary

Dynamic and dependable professional with extensive experience in customer service and food safety, notably at Jamba Juice. Proven leadership in training and managing teams, coupled with strong time management and organizational skills. Committed to delivering exceptional guest experiences while maintaining high standards of cleanliness and efficiency.

Overview

10
10
years of professional experience

Work History

Shift Lead

85c Bakery Cafe
Concord
01.2022 - Current
  • Maintain a clean facility to prevent injuries and food contamination
  • Time management skills amongst employee team to send others on breaks or lunch
  • Provide friendly customer service to all guests
  • Handle cash and perform cashier operations
  • Train new hires and current employees

Associate

City Sports Club
Concord
02.2022 - 04.2022
  • Take care of children while parents are working out
  • Answer phone calls from members with certain questions regarding their gym membership

Sales Associate

Michael Kors
Napa
08.2021 - 01.2022
  • Courteously greet customers and inform them about the current promotions
  • Operate cash register, scanners, and computers to itemize and total customer purchases
  • Process transactions efficiently while retrieving client capture
  • Assist an average of 5 customers per day in finding or selecting items, and providing recommendations to customers
  • Stock, replenish, and organize inventory with accuracy and efficiency
  • Maintained average sales goal

Shift Manager

Jamba Juice
Vallejo
10.2015 - 07.2021
  • Maintain a clean facility to prevent injuries and food contamination
  • Provide friendly customer service to all guests
  • Memorize all recipes, including those of new products, and suggestively sell or recommend to guests
  • Handle cash and perform cashier operations
  • Prepare food in a fast-paced and demanding environment
  • Delegate tasks to Team Members and supervise to ensure that tasks are done correctly and efficiently
  • Create the work schedules that all employees are to adhere to for the allotted time
  • Train new hires and current employees on current promotions, new products, store policies, job description duties

Education

Diablo Valley College - Nutrition

Diablo Valley College
04.2025

Jesse M. Bethel High School -

Jesse M. Bethel High School
06.2014

Skills

  • Tagalog proficiency
  • Dependability
  • Punctuality
  • Responsibility
  • Communication skills
  • Respectfulness
  • Knowledge base
  • Integrity
  • Work ethic
  • Assistance orientation
  • Attention to detail
  • Eagerness to learn
  • Time management
  • Organization
  • Multitasking ability
  • Leadership expertise
  • Hospitality experience
  • Customer service expertise
  • Food service experience
  • Certified food safety handler

References

  • Samara Avila, Supervisor, (925) 483-5754
  • Stephany Abarca, Assistant Manager - Michael Kors, (707) 208-2848
  • Denelle Regresado, Previous Head Lead - Jamba Juice, (707) 704-5568

References

References available upon request.

Timeline

Associate

City Sports Club
02.2022 - 04.2022

Shift Lead

85c Bakery Cafe
01.2022 - Current

Sales Associate

Michael Kors
08.2021 - 01.2022

Shift Manager

Jamba Juice
10.2015 - 07.2021

Diablo Valley College - Nutrition

Diablo Valley College

Jesse M. Bethel High School -

Jesse M. Bethel High School

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Ashley Anne Ponciano Nagal