Consuelo Garcia
MV Public Transportation WestCAT
San Pablo
2
Languages
1
Certification
19
years of professional experience
I am a dedicated, compassionate professional with over 6 years of experience in community-facing roles, primarily as a bus driver responsible for the safe transportation and well-being of people across diverse neighborhoods. My career has been marked by fostering strong interpersonal connections, ensuring safety, and supporting family qualities that seamlessly translate to serving as an effective Family Partner in mental health.
Work History
Bus Operator
6 Years 10 Months- Pre-Trip and post-trip daily
- Provide information regarding fixed routes
- Communicate with other operators and with Dispatch via radio
- Performs transit dispatch duties as required
- Operated buses safely and efficiently, ensuring timely service for passengers.
- Monitored vehicle performance and conducted routine inspections to maintain operational standards.
- Collaborated with dispatch to optimize route efficiency and minimize delays.
Bus Operator
5 Months- Operates a Transit bus over a designated route
- Collect fare pick up and discharge passengers
- Attends safety meetings and trainings
- Clean transit vehicles
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
Cashier, Valet Parking, Courtesy Patrol
7 Years 7 Months- Enforced parking rules to customers and outsiders
- Regulated the amount of activity on lot from homeless people and high school students
- Summarized events in my shift in daily reports
- Recorded number of overnight vehicles
- Assisted UC Berkeley professors with their vehicle parking
- Organized special arrangements for visiting professors and guests
- Directed cars to overflow parking floors when the lot was full
- Ensured cars keys remained in a safe place so that cars were given back to rightful owners
- Resolved customer inquiries and complaints with professionalism and promptness.
Education
No Degree - Family And Community Services
Certified Medical Assistant - Medical Assisting
High School Diploma
Skills
Empathetic Communication
Crisis Management & Conflict Resolution
Trust & Community Engagement
Adaptability & Problem-Solving
Clean driving record
Customer relations skills
Attention to detail
Customer service
Certification
Class B License - 11 years
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Bus Operator
MV Public Transportation WestCAT
05.2019 - 03.2026Read More
Bus Operator
AC Transit
08.2018 - 01.2019Read More
Cashier, Valet Parking, Courtesy Patrol
Parking Concepts Inc.
06.2007 - 01.2015Read More
NAMI
No Degree from Family And Community Services
Read More
Western Career College
Certified Medical Assistant from Medical Assisting
Read More
Kennedy Highschool
High School Diploma
Read More