Detail-oriented, strong customer service, and safety compliance skills. Experienced in team training and route optimization, ensuring efficient operations and high satisfaction levels.
Overview
9
9
years of professional experience
Work History
Flex Driver
Ridwell Inc
San Leandro
01.2023 - 12.2024
Sorted materials for recycling and ensured proper disposal procedures.
Adhered to safety protocols while efficiently operating cargo vans.
Communicated with dispatch team regarding status updates and route changes.
Managed multiple tasks simultaneously while maintaining organized job activity records.
Trained new hires on how to efficiently and safely perform the job.
Helped orient new customers and answered any questions concerning the services we provide.
Utilized GPS navigation systems for effective route planning during trips.
Inspected vehicles for cleanliness, gas, and oil levels before each trip.
Delivery Driver
Xpress Delivery (Amazon DSP)
Oakland
08.2020 - 12.2022
Efficiently loaded and unloaded packages to ensure timely deliveries.
Navigated routes with GPS technology for prompt service.
Adhered to safety protocols to safeguard goods and ensure personal safety.
Trained new drivers on delivery processes and best practices.
Resolved customer complaints professionally to improve satisfaction levels.
Communicated with dispatch regarding delays or issues encountered during routes.
Kitchen Staff Member
Panda Express
Livermore
01.2016 - 06.2019
Prepared and cooked menu items in compliance with food safety standards.
Maintained organized and clean kitchen equipment and workstations.
Assisted with inventory management through restocking supplies and ingredients.
Operated kitchen tools and appliances with safety and efficiency.
Provided exceptional customer service while addressing special requests and concerns.
Cleaned and sanitized work surfaces, equipment, utensils, and dishes.
Performed basic cleaning duties such as sweeping floors and washing dishes.
Assisted in food preparation tasks including making sauces and chopping vegetables.
Worked directly with customers while preparing their food and working on the register.