Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Connor Wilkins

Vancouver,BC

Summary

Highly experienced Account Executive with a comprehensive understanding of SAAS solutions and a proven ability to generate substantial revenue growth. Possesses exceptional organizational, communication, collaboration, and leadership skills that consistently deliver outstanding results.

Overview

10
10
years of professional experience

Work History

Corporate Account Executive

Staffbase
Vancouver, British Columbia
04.2022 - Current
  • Acted as a trusted advisor to clients, understanding their unique needs and aligning them with the features and benefits of Staffbase's Employee Communications Software.
  • Developed and executed strategic account plans to drive adoption and expansion within existing client accounts.
  • Collaborated cross-functionally with sales engineers, customer success managers, and product teams to deliver customized solutions and ensure customer satisfaction.
  • Conducted product demonstrations and presentations to key decision-makers, effectively showcasing the value proposition of Staffbase's software.
  • Proactively identified upsell and cross-sell opportunities within the client base, driving revenue growth.
  • Stayed up to date with industry trends and competitor insights to provide clients with valuable insights and position Staffbase as a leading solution in the market.
  • Consistently met or exceeded sales targets and quotas, contributing to the overall success of the SAAS Account Executive team.
  • Maintained accurate and detailed records of customer interactions and sales activities in the CRM system.
  • Cultivated strong relationships with clients, serving as their primary point of contact and fostering long-term partnerships.
  • Actively participated in sales meetings, training sessions, and professional development opportunities to continuously enhance sales skills and knowledge of Staffbase's offerings.
  • Negotiated contracts and agreements with corporate customers, ensuring all terms were beneficial for both parties.

Senior Outbound Sales Development Representative

Staffbase
Vancouver, British Columbia
12.2021 - 04.2022
  • Conducted comprehensive research on target enterprise accounts, identifying key stakeholders and understanding their specific needs and pain points.
  • Leveraged consultative selling techniques to engage with decision-makers and influencers within enterprise organizations.
  • Developed and executed customized outreach strategies, including personalized emails, cold calls, and social media engagements, to generate interest and drive qualified leads.
  • Collaborated closely with Account Executives to strategize and align on account plans, ensuring a coordinated and seamless sales process.
  • Effectively communicated the value proposition of SAAS's Employee Communications Software, highlighting its impact on employee engagement, productivity, and organizational communication.
  • Managed a high volume of sales activities, including prospecting, qualifying leads, and scheduling meetings, while maintaining accurate and detailed records in the CRM system.
  • Proactively identified upsell and cross-sell opportunities within existing enterprise accounts, collaborating with Account Executives to expand the sales footprint and drive revenue growth.
  • Kept abreast of industry trends, market insights, and competitor analysis to provide valuable insights and position SAAS as a leading solution in the employee communications software market.
  • Exceeded sales targets and quotas consistently, contributing to the overall success of the Enterprise SDR team.
  • Cultivated strong relationships with enterprise clients, serving as a trusted advisor and maintaining regular communication to understand their evolving needs and provide ongoing support.
  • Actively participated in sales training, professional development programs, and industry events to continuously enhance sales skills, product knowledge, and understanding of enterprise communication challenges.

Senior Sales Development Representative

Bananatag (Now Staffbase)
Vancouver, British Columbia
09.2021 - 12.2021
  • Bananatag was acquired by Staffbase in 2021
  • Supported Sales Team and individual targets.
  • Acted as a leader among the OSDR Team, providing mentorship, training, and assistance to teammates.
  • Led training sessions regarding SDR best practices.
  • Collaborated with Sales Leadership to determine best practices and provided feedback on current processes.

Sales Development Representative

Bananatag (Now Staffbase)
Vancouver, British Columbia
07.2020 - 09.2021
  • Prospected leads through a multi-touch-point strategy including email, calls, and LinkedIn.
  • Strategized and collaborated with account executives to facilitate the development of potential sales opportunities.
  • Researched target markets and collaborated with sales management to develop an outreach and follow-up strategy.
  • Trained newly hired SDRs in industry research, identifying sales lead prospects, and relationship development.
  • Continuously collaborated with fellow SDR teammates and managers to provide feedback and achieve team targets.
  • Took initiative to target specific companies and assist with company goals through a use-case approach.
  • Supported Bananatag sales targets by introducing new opportunities to the company.

Sales Development Representative

Kommunity Financial
Vancouver, British Columbia
09.2019 - 03.2020
  • Documented outreach calls and follow-up contacts in the CRM system to establish a comprehensive record of interactions.
  • Conducted thorough research on target markets and collaborated with sales management to develop effective marketing strategies.
  • Identified emerging business opportunities and initiated initial outreach calls to establish contact with potential clients.
  • Cultivated industry expertise to enhance the quality of service provided.
  • Submitted customer leads to the connections department for prompt follow-up.
  • Maintained open communication with account executives to facilitate the development of sales opportunities.
  • Supported Kommunity Financial Funding Targets by successfully introducing new clientele to the company.

Backshop Services

Shaughnessy Golf Club
Vancouver , British Columbia
03.2019 - 08.2019
  • Managed and maintained inventory of golf equipment, ensuring proper organization and availability for customers.
  • Operated golf cart fleet, ensuring proper maintenance, cleanliness, and availability for players.
  • Assisted with organizing and running golf tournaments and events, ensuring a smooth and enjoyable experience for participants.
  • Collaborated with pro shop staff to provide exceptional customer service and address any customer inquiries or concerns.
  • Ensured the overall cleanliness and organization of the backshop area, including storage areas and equipment maintenance areas.

Swim Fit Express Coach

UBC Recreation
Vancouver , British Columbia
01.2019 - 04.2019
  • Provided expert swim coaching to faculty members of UBC, focusing on improving their swim stroke technique and enhancing overall physical endurance.
  • Developed customized training programs tailored to the specific needs and goals of each individual swimmer.
  • Conducted detailed assessments of swimmers' current abilities and identified areas for improvement, implementing targeted drills and exercises to address specific weaknesses.
  • Utilized effective communication and demonstration techniques to provide clear instructions and feedback to swimmers, ensuring proper form and technique.
  • Monitored and tracked swimmers' progress, analyzing performance data and making adjustments to training plans as needed.
  • Created a supportive and motivating training environment, fostering a positive and inclusive atmosphere for all swimmers.
  • Collaborated with other swim coaches and fitness professionals to share knowledge, exchange best practices, and develop comprehensive training strategies.
  • Ensured the safety of swimmers by implementing and enforcing pool safety rules and guidelines.
  • Organized and supervised swim team practices and competitions, promoting teamwork and sportsmanship among participants.
  • Stayed updated on the latest advancements in swim coaching techniques and methodologies, continuously improving coaching skills through professional development opportunities.
  • Built strong relationships with faculty members, providing excellent customer service and addressing any concerns or inquiries related to swim coaching.

Varsity Athlete and Men's Team Captain

UBC Men's Swim Team
Vancouver , British Columbia
09.2014 - 02.2019
  • Elected as Men's Captain for the 2018-19 season, demonstrating leadership and exemplary commitment to the team's success.
  • Successfully pursued both scholastic (Honors) and athletic scholarships to attend UBC, showcasing dedication to academic and athletic excellence.
  • Devoted over 30 hours per week to athletics while maintaining full-time student status at UBC, showcasing exceptional time management and dedication.
  • Cultivated strong teamwork, concentration, a strong work ethic, and perseverance, enabling the achievement of personal and team goals.
  • Actively participated in community service initiatives, demonstrating a proactive commitment to making a positive impact beyond the athletic field.

Coach & Instructor

UBC Recreation Swim Camps
Vancouver , British Columbia
08.2018 - 08.2018
  • Provided professional coaching to competitive swimmers, focusing on enhancing physical stamina, refining technique, and developing mental skills.
  • Designed and implemented training programs tailored to the specific needs and goals of each swimmer, utilizing a comprehensive approach to performance improvement.
  • Conducted regular assessments and performance evaluations, identifying areas for improvement and implementing targeted drills and exercises to enhance swimmer performance.
  • Utilized effective communication and motivational techniques to inspire and guide swimmers, fostering a positive and competitive training environment.
  • Monitored progress and tracked performance metrics, analyzing data to measure progress and make data-driven adjustments to training plans.
  • Developed personalized mental skills training strategies, helping swimmers optimize their mindset and perform at their best during competitions.
  • Collaborated with parents, fellow coaches, and support staff to provide a holistic approach to swimmer development and well-being.
  • Organized and supervised swim team practices and competitions, ensuring adherence to safety protocols and promoting sportsmanship among swimmers.
  • Stayed current with the latest advancements in coaching methodologies and swimming techniques, continuously enhancing coaching skills through professional development and certification programs.
  • Actively fostered a love for swimming, instilling discipline, sportsmanship, and a lifelong commitment to health and fitness in young athletes.
  • Provided mentorship and guidance to young swimmers, nurturing their talent and fostering their growth as athletes and individuals.

Education

Bachelor of Arts - History

University Of British Columbia
Vancouver
05.2019

Skills

  • Sales and Business Development
  • Account Management
  • SAAS Product Knowledge
  • Communication Skills
  • Negotiation and Persuasion
  • Problem-solving and Solution-oriented Approach
  • Customer Relationship Management (CRM)
  • Team Collaboration

Accomplishments

  • 2018-2019 Elected Men’s Team Captain UBC Thunderbirds Varsity Swim Team.
  • 2014-19 Member of UBC Thunderbirds Varsity Swim Team.
  • 2019 University Sport Overall & Men’s Swim National Champions (and 2015, 2017, 2018).
  • 2017 Competed at the 2017 Summer Commonwealth Games Trials.
  • 2016 Competed at 2016 Rio Olympic Swim Trials.
  • 2015 Competed at 2015 Canadian National & Pan American Games Swim Trials.
  • 2014 Competed at 2014 National & Pan American Games Swim Trials.
  • 2013 Broke the Canadian National Swimming Record (Men’s 400 Relay).

References

  • JC Keith | VP of Client Services | Kommunity Financial | (604)-345-1820 | jc@kommunityfinancial.com
  • Adrian Greszata | UBC Recreational Manager | UBC Pool | Adrian.Greszata@ubc.ca

Timeline

Corporate Account Executive

Staffbase
04.2022 - Current

Senior Outbound Sales Development Representative

Staffbase
12.2021 - 04.2022

Senior Sales Development Representative

Bananatag (Now Staffbase)
09.2021 - 12.2021

Sales Development Representative

Bananatag (Now Staffbase)
07.2020 - 09.2021

Sales Development Representative

Kommunity Financial
09.2019 - 03.2020

Backshop Services

Shaughnessy Golf Club
03.2019 - 08.2019

Swim Fit Express Coach

UBC Recreation
01.2019 - 04.2019

Coach & Instructor

UBC Recreation Swim Camps
08.2018 - 08.2018

Varsity Athlete and Men's Team Captain

UBC Men's Swim Team
09.2014 - 02.2019

Bachelor of Arts - History

University Of British Columbia

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Connor Wilkins