Enthusiastic professional with experience in the food and beverage industry. Skilled in effective communication and team collaboration, contributing to enhanced dining experiences. Committed to training new servers and ensuring high levels of guest satisfaction.
Overview
5
5
years of professional experience
Work History
Food and Beverage Server
Glendale Golf & Country Club
Edmonton, Alberta
04.2023 - Current
Provided excellent customer service to enhance dining experiences.
Managed timely food and beverage delivery to ensure satisfaction.
Maintained cleanliness and organization of dining areas consistently.
Processed customer payments accurately using point-of-sale systems.
Trained new servers on club standards and service procedures.
Resolved guest inquiries and complaints with professionalism and care.
Assisted other servers as needed during peak periods or when short-staffed.
Minor Hockey Coach
St. Albert Minor Hockey Association
St. Albert, Alberta
08.2022 - Current
Developed training programs for elite youth hockey players at local association.
Created a positive learning environment to motivate players.
Encouraged teamwork, sportsmanship, and respect among players.
Developed training programs for elite youth hockey players at local association.
Facilitated communication between players, parents, and association officials regularly.
Assistant coach U15AA 2022-23
Assistant coach U16AA 2023-24
Assistant coach U81AA 2024-25
Assistant coach U17AAA 2025-26
Cashier
Save on Foods
St. Albert, Alberta
04.2021 - 04.2024
Delivered high level of customer service to patrons using active listening and engagement skills.
Processed customer transactions accurately using point-of-sale systems.
Resolved customer complaints promptly to maintain satisfaction and loyalty.
Maintained clean and organized checkout areas for a positive shopping experience.
Handled cash, credit, and debit transactions securely and efficiently.
Collaborated with team members to ensure smooth store operations during peak hours.
Trained new cashiers on company policies and checkout procedures effectively.
Food and Beverage Assistant Manager - In Room Dining at Fairmont Orchid-Hawai'iFood and Beverage Assistant Manager - In Room Dining at Fairmont Orchid-Hawai'i