Conner Dux
Diamond Valley
Summary
Friendly and reliable customer service professional looking to start a career in the natural environment field. Passionate about nature and helping others, with strong communication skills and a desire to support conservation efforts and outdoor programs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Labourer
the Bmi Group
Sault Ste. Marie, ON
06.2025 - 08.2025
- Collaborated with a team member to execute daily workload and maintain high productivity levels.
- Was able to follow instruction both verbal and written.
- Conducted routine maintenance on equipment, reducing downtime and enhancing operational efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Sales Associate
Pet Valu
Diamond Valley, AB
05.2022 - 07.2024
- Welcome customers warmly and create a friendly, helpful atmosphere.
- Provide advice on pet food, supplies, and accessories tailored to different animals (dogs, cats, birds, reptiles, small pets, etc.).
- Help customers find products, answer questions, and make recommendations based on pet needs.
- Process sales transactions, returns, and exchanges accurately.
- Accept and process cash, credit, debit, and gift card payments.
- Unload deliveries, restock products, and organize merchandise neatly.
- Keep the store tidy, including floors, shelves, checkout area, and pet wash station.
- Support coworkers and communicate effectively to ensure smooth daily operations.
- Adhere to safety, loss prevention, and operational procedures.
Crew Member
A&W Canada
Diamond Valley, AB
01.2020 - 05.2022
- Greet customers, take their orders accurately at the front counter or drive-thru.
- Handing out orders promptly and courteously, ensuring the right items are delivered.
- Operate the cash register or POS system, process payments (cash, debit, credit), and provide correct change.
- Handle complaints or questions with professionalism and escalate issues when needed.
- Regularly clean workstations, kitchen equipment, and customer areas (tables, floors, bathrooms).
- Follow proper food handling, storage, and sanitation procedures to maintain health standards.
- Communicate clearly to ensure efficient kitchen and front-of-house operations.
Education
Fish and Wildlife Conservation Technician -
Sault College
Sault Ste. Marie, Ontario02.2026
Alberta High School Diploma - undefined
Oilfields High School
Diamond Valley, AB06.2021
Skills
- Outdoor Skills
- Hiking, navigation, identification or using outdoor tools
- Physical Stamina
- Ability to stand, walk, or work outdoors for long periods
- Cash Handling / POS Systems
- Useful for roles involving admissions or gift shops
- Problem Solving
- Handling issues calmly and finding quick solutions
- Adaptability
- Adjusting to different tasks or work environments
- Attention to Detail
- Following procedures carefully and accurately
- Environmental Awareness
- Knowledge of sustainability, wildlife, or conservation practices
- Computer Skills
- Microsoft Word, PowerPoint, Teams and Excel
- Communication
- Clear, friendly, and professional speaking and writing
- Teamwork
- Working well with coworkers, supervisors, or volunteers
- Conflict Resolution
- Dealing with upset customers or situations calmly
- Safety awareness
- Willingness to learn
- Team collaboration
Accomplishments
Outdoor Skills Hiking, navigation, identification or using outdoor tools. Physical Stamina Ability to stand, walk, or work outdoors for long periods. Cash Handling / POS Systems Useful for roles involving admissions or gift shops. Problem Solving Handling issues calmly and finding quick solutions. Adaptability Adjusting to different tasks or work environments. Attention to Detail Following procedures carefully and accurately. Environmental Awareness Knowledge of sustainability, wildlife, or conservation practices. Computer Skills Microsoft Word, PowerPoint, Teams and Excel. Communication Clear, friendly, and professional speaking and writing. Teamwork Working well with coworkers, supervisors, or volunteers. Conflict Resolution Dealing with upset customers or situations calmly
Languages
English
Professional Working
Certification
- Outdoors Card September 2024
- Ontario Fishing License September 2025-present
- Bear Safety September 2024
- Boating Safety April 2025
- ATV Safe Rider April 2025
- Chainsaw Safety April 2025
- Clearing Saw Safety April 2025
- Class 5 GDL 30 December 2025
Interests
Camping, Fishing, Working with others, Working in the outdoors, Conservation, Education
Timeline
General Labourer
the Bmi Group
06.2025 - 08.2025
Sales Associate
Pet Valu
05.2022 - 07.2024
Crew Member
A&W Canada
01.2020 - 05.2022
Alberta High School Diploma - undefined
Oilfields High School
Fish and Wildlife Conservation Technician -
Sault College