Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Colton Martin

Strathroy

Summary

Motivated and dependable professional with experience in cannabis retail, team leadership, and hands-on project supervision. Proven ability to deliver exceptional customer service, lead retail operations, and manage timelines and people in high-pressure environments. Brings a passion for the cannabis industry, knowledge of compliance standards, and a strong desire to grow into a territory sales leadership role with a top-tier brand like Decibel.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Construction Site Supervisor

Independent
07.2023 - Current
  • Lead daily operations on retail build-out sites, managing subcontractors, material deliveries, and client timelines.
  • Ensure all construction work meets regulatory standards, safety protocols, and quality benchmarks.
  • Liaise with clients and stakeholders to maintain project alignment and resolve on-site issues.

Finish Carpenter

Nieman Carpentry
09.2021 - 03.2025
  • Completed precision finish carpentry work for custom residential and commercial projects.
  • Read blueprints and technical drawings to guide execution of detailed trim, cabinetry, and interior finishes.
  • Collaborated with trades and contractors to deliver high-quality results on tight deadlines.

Budtender / Keyholder

One Plant
01.2021 - 12.2021
  • Provided cannabis education and personalized product recommendations to customers in a high-volume retail environment.
  • Maintained AGCO compliance across inventory, ID verification, and in-store promotions.
  • Took on keyholder responsibilities including store open/close, cash handling, and team support.

Customer Service Representative

Sykes Assistance Services
03.2020 - 12.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Strathroy District Collegiate Institute
Strathroy, ON
06-2016

Skills

  • Cannabis Retail Sales & Customer Education
  • Territory Knowledge (Southwestern Ontario)
  • Construction Project Oversight
  • Keyholding & Store Operations
  • Inventory & POS Management
  • Microsoft Office Suite (Excel, Word, PowerPoint, Teams)
  • AGCO Regulations & Compliance
  • Team Leadership & Mentoring
  • Merchandising & Product Presentation
  • Strong Communication & Problem-Solving

Certification

CannSell Certification - Ontario Cannabis Retail Certification

Languages

English
Native or Bilingual

Timeline

Retail Construction Site Supervisor

Independent
07.2023 - Current

Finish Carpenter

Nieman Carpentry
09.2021 - 03.2025

Budtender / Keyholder

One Plant
01.2021 - 12.2021

Customer Service Representative

Sykes Assistance Services
03.2020 - 12.2020

High School Diploma -

Strathroy District Collegiate Institute

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Colton Martin