Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Awards & Honors
Timeline
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Justin Hatulan
Open To Work
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Justin Hatulan

Toronto,ON

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Key Holder SupervisorKey HolderLead EducatorMulti-Unit Education Lead

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Toronto, ON, CAToronto, ON
Open to relocation: Yes

Summary

Assisted retail teams by providing cannabis education and product training.,Aided in fostering customer loyalty through consultative selling and coaching of team members.,Supported inventory management and compliance for effective operations.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Key Holder Supervisor

One Plant
Toronto, ON
09.2025 - 05.2026
  • Open and close the store, including cash handling, safe counts, and security procedures
  • Maintain compliance with all federal, provincial, and local cannabis regulations
  • Ensure accurate inventory control, including receiving, audits, and discrepancy
  • Deliver knowledgeable, responsible cannabis education and recommendations
  • Resolve customer concerns or escalations professionally and efficiently
  • Act as shift lead in the absence of management
  • Support training and onboarding of Budtenders
  • Delegate tasks and provide real-time coaching and feedback
  • Model professionalism, integrity, and compliance at all times

Key Holder

Seoul Cannabis
Toronto, ON
09.2024 - 08.2025
  • Open and close store operations, manage cash handling, and ensure compliance with AGCO regulations
  • Deliver tailored product recommendations to drive repeat business and customer loyalty
  • Support inventory accuracy, merchandising standards, and loss prevention
  • Act as leadership support during peak hours and staff onboarding

Lead Educator

FIKA
Toronto, ON
08.2023 - 05.2024
  • Led cannabis education programs for staff, increasing product knowledge and confident sales conversations
  • Trained new hires on compliance, product categories, and customer engagement best practice
  • Partnered with store leadership to align education with sales and brand strategy
  • Served as cannabis expert on cultivars, terpenes, and consumption methods

Multi-Unit Education Lead

Superette
Toronto, ON
08.2021 - 03.2023
  • Delivered education and onboarding across multiple store locations
  • Supported store openings, staff training, and brand-standard execution
  • Coached teams to improve upselling, basket size, and customer retention
  • Maintained operational excellence while supporting leadership coverage

Education

Bachelor of Commerce - International Business

Humber College
Toronto, ON
05.2019

High School Diploma - undefined

St. Michael's Choir School
Toronto, ON
06.2006

Skills

Retail Operations & Store Leadership

Cannabis Education & Product Training

Sales Strategy & Customer Experience

Staff Coaching & Performance Development

POS Systems & E-commerce Fulfillment

Inventory Management & Procurement

Compliance & Responsible Sales

Consultative / Solution-Based Selling

Cold & Warm Outreach (Phone, Email, CRM)

CRM & POS Systems (Salesforce-style environments)

Customer Retention & Relationship Building

Data Analysis & Performance Metrics

Data Analysis & Reporting

Multilingual Communication

Languages

French
Professional Working

Certification

  • Trichomes Institute Cannabis Consultant and Connoisseur certificate
  • CannSell Standard
  • Ontario Class G2 Driver's License

Awards & Honors

OSSD Certificat de Français

Timeline

Key Holder Supervisor

One Plant
09.2025 - 05.2026

Key Holder

Seoul Cannabis
09.2024 - 08.2025

Lead Educator

FIKA
08.2023 - 05.2024

Multi-Unit Education Lead

Superette
08.2021 - 03.2023

High School Diploma - undefined

St. Michael's Choir School

Bachelor of Commerce - International Business

Humber College
Justin Hatulan